Thx Larry and everyone else for the replies. We actually wiped and reset the activation password and it worked. No idea why :)
On Tue, May 11, 2010 at 9:36 AM, Brown, Larry <larry.br...@dplinc.com>wrote: > If BES Express treats the mailbox the same as BES does…then I have seen > this before. The only way we got it to stop was to delete the user account > from BES when we started from scratch, and selected the option to remove all > BES traces from the email account. The downside to this is, by default, BES > will only upload the last 14 days worth of email to a new set up. But…so > far no one has complained. > > > > *Larry* > > > > *From:* Martin Blackstone [mailto:mblackst...@gmail.com] > *Sent:* Friday, May 07, 2010 8:14 PM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Slightly OT: Blackberry Issue > > > > Please verify that your CDO.DLL and MAPI32.DLL are matching versions on > your Exchange server as well as BES. > > If not, update one to match. > > > > *From:* Jean-Paul natola [mailto:jnat...@hotmail.com] > *Sent:* Friday, May 07, 2010 12:40 PM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Slightly OT: Blackberry Issue > > > > go for contacts cleaner > > everyone says thats the best (and for 3 bucks you cant beat it) > > Also if you recently downloaded and installed BESexpress when you > registered the device you automatically get a FREE tech support incident > from BB > > > > > > > > > > > > Jean-Paul Natola > > > > > > ------------------------------ > > Date: Fri, 7 May 2010 15:31:08 -0400 > Subject: Re: Slightly OT: Blackberry Issue > From: sms...@gmail.com > To: exchangelist@lyris.sunbelt-software.com > > Thx, but there were no subfolders > > On Fri, May 7, 2010 at 3:06 PM, Jean-Paul natola <jnat...@hotmail.com> > wrote: > > see if this helps > > http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04227&sliceId=SAL_Public&dialogID=155864970&stateId=1%200%20155866781 > > > > > > > > > > > > > > Jean-Paul Natola > > > > > > ------------------------------ > > Date: Fri, 7 May 2010 14:35:38 -0400 > > > Subject: Re: Slightly OT: Blackberry Issue > > From: sms...@gmail.com > To: exchangelist@lyris.sunbelt-software.com > > > > We wiped and reactivated twice. > First time there was the duplicate contact problem, second time it went > well. > Thx for the suggestions and help > > On Fri, May 7, 2010 at 11:08 AM, <pramatow...@mediageneral.com> wrote: > > > Have seen that here with express and 5.0 > Reactivation without wiping the dev causes it but we also saw it happen if > the user was not removed from the server. A combination of device wipe with > remove/re-add did the trick. > /Never saw dupes in Outlook, was just the BB > > > New BB Express server. > One high level exec using it just fine. No problems. > > Second high level exec just wiped his BB. > Then we created his activation password. > He activated and his mail synced fine, but his contacts are doubled and > sometimes tripled, or more? > > > > > -- > smsadm > ------------------------------ > > The New Busy is not the old busy. Search, chat and e-mail from your inbox. > Get started. > > > > > -- > smsadm > ------------------------------ > > The New Busy think 9 to 5 is a cute idea. Combine multiple calendars with > Hotmail. Get > busy.<http://www.windowslive.com/campaign/thenewbusy?tile=multicalendar&ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_5> > -- smsadm
