the ONLY thing coming up is event 9323, which is a warning that is supposed to 
come up and can be safely ignored as per this article

http://blogs.msdn.com/dgoldman/archive/2009/12/01/please-read-events-9320-and-9359-on-new-installation-of-exchange-2010.aspx

 

its seems to be pointing to the client becuase the server says that it has 
successfully generated the oab

 

 

OABGen successfully generated the changes.oab file that clients will download 
for a differential download of offline address book '\Global Address List'. 

- \Default Offline Address List 


could it be because they still get prompted for credentials when they launch 
outlook?

these are internal users on the network in the domain, they get prompted when 
they open outlook 2007 every morning
 


From: mich...@smithcons.com
To: exchangelist@lyris.sunbelt-software.com
Subject: RE: GAL not updating on cached clients
Date: Thu, 20 May 2010 19:49:51 +0000







Are you looking at it from PowerShell? I’d use event viewer or format-list to 
see the entire message.
 

Regards,
 
Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com
 


From: Jean-Paul natola [mailto:jnat...@hotmail.com] 
Sent: Thursday, May 20, 2010 10:30 AM
To: MS-Exchange Admin Issues
Subject: RE: GAL not updating on cached clients
 
everything *seems* to look ok , except that i cant see the complete messages

 
 559773 May 20 06:02  Warning     MSExchangeSA           2147493007 OALGen 
truncated or dropped properties for entry 'WD' in address li...
  559772 May 20 06:02  Warning     MSExchangeSA           2147493007 OALGen 
truncated or dropped properties for entry 'Virginia Taddoni'...
  559771 May 20 06:02  Warning     MSExchangeSA           2147493007 OALGen 
truncated or dropped properties for entry 'Victor Kivuva' in...
 
 

 then there is this
 
559792 May 20 06:02  Information MSExchangeSA           1073750939 OABGen 
successfully generated the changes.oab file that clients wil...
 
 
 
 
 
 
 
 
Jean-Paul Natola
 



 



From: mich...@smithcons.com
To: exchangelist@lyris.sunbelt-software.com
Subject: RE: GAL not updating on cached clients
Date: Tue, 18 May 2010 19:48:21 +0000

Did you turn up logging on OABgen and see what it had to say?
 

Regards,
 
Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com
 


From: Jean-Paul natola [mailto:jnat...@hotmail.com] 
Sent: Tuesday, May 18, 2010 3:47 PM
To: MS-Exchange Admin Issues
Subject: RE: GAL not updating on cached clients
 
still not working - its been "connecting to server" since yesterday

 



 

 
 
Turn up logging on OAB gen.
 
Try doing a “get-exchangeserver |% {update-filedistributionservice $_.Name 
–type oab}” and see if you can d/l the addr book after that.
 

Regards,
 
Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com
 


From: Jean-Paul natola [mailto:jnat...@hotmail.com] 
Sent: Monday, May 17, 2010 2:49 PM
To: MS-Exchange Admin Issues
Subject: RE: GAL not updating on cached clients
 
2010 standard





 



From: mich...@smithcons.com
To: exchangelist@lyris.sunbelt-software.com
Subject: RE: GAL not updating on cached clients
Date: Mon, 17 May 2010 18:24:41 +0000

What exchange version?
 

Regards,
 
Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com
 


From: Jean-Paul natola [mailto:jnat...@hotmail.com] 
Sent: Monday, May 17, 2010 2:20 PM
To: MS-Exchange Admin Issues
Subject: GAL not updating on cached clients
 
Hi all,
 
the GAL is not updating on my 2007 clients that are in cached mode, and if i 
try to "download address book"  it just hangs.
 
the only work around i have is to delete the OAB files from 
\\pc1\c$\Documents and Settings\user_name\Local Settings\Application 
Data\Microsoft\Outlook
 
Exchange 2010
outlook 2007 (cached mode)
xp sp3


 
 
 
 
 
 



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