What happens if after opening Outlook, they go to Tools/download address book ?
CFee From: Jean-Paul natola [mailto:jnat...@hotmail.com] Sent: Thursday, May 20, 2010 4:18 PM To: MS-Exchange Admin Issues Subject: RE: GAL not updating on cached clients the ONLY thing coming up is event 9323, which is a warning that is supposed to come up and can be safely ignored as per this article http://blogs.msdn.com/dgoldman/archive/2009/12/01/please-read-events-9320-and-9359-on-new-installation-of-exchange-2010.aspx its seems to be pointing to the client becuase the server says that it has successfully generated the oab OABGen successfully generated the changes.oab file that clients will download for a differential download of offline address book '\Global Address List'. - \Default Offline Address List could it be because they still get prompted for credentials when they launch outlook? these are internal users on the network in the domain, they get prompted when they open outlook 2007 every morning ________________________________ From: mich...@smithcons.com To: exchangelist@lyris.sunbelt-software.com Subject: RE: GAL not updating on cached clients Date: Thu, 20 May 2010 19:49:51 +0000 Are you looking at it from PowerShell? I'd use event viewer or format-list to see the entire message. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Jean-Paul natola [mailto:jnat...@hotmail.com] Sent: Thursday, May 20, 2010 10:30 AM To: MS-Exchange Admin Issues Subject: RE: GAL not updating on cached clients everything *seems* to look ok , except that i cant see the complete messages 559773 May 20 06:02 Warning MSExchangeSA 2147493007 OALGen truncated or dropped properties for entry 'WD' in address li... 559772 May 20 06:02 Warning MSExchangeSA 2147493007 OALGen truncated or dropped properties for entry 'Virginia Taddoni'... 559771 May 20 06:02 Warning MSExchangeSA 2147493007 OALGen truncated or dropped properties for entry 'Victor Kivuva' in... then there is this 559792 May 20 06:02 Information MSExchangeSA 1073750939 OABGen successfully generated the changes.oab file that clients wil... Jean-Paul Natola ________________________________ From: mich...@smithcons.com To: exchangelist@lyris.sunbelt-software.com Subject: RE: GAL not updating on cached clients Date: Tue, 18 May 2010 19:48:21 +0000 Did you turn up logging on OABgen and see what it had to say? Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com<http://theessentialexchange.com/> From: Jean-Paul natola [mailto:jnat...@hotmail.com] Sent: Tuesday, May 18, 2010 3:47 PM To: MS-Exchange Admin Issues Subject: RE: GAL not updating on cached clients still not working - its been "connecting to server" since yesterday Turn up logging on OAB gen. Try doing a "get-exchangeserver |% {update-filedistributionservice $_.Name -type oab}" and see if you can d/l the addr book after that. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com<http://theessentialexchange.com/> From: Jean-Paul natola [mailto:jnat...@hotmail.com] Sent: Monday, May 17, 2010 2:49 PM To: MS-Exchange Admin Issues Subject: RE: GAL not updating on cached clients 2010 standard ________________________________ From: mich...@smithcons.com To: exchangelist@lyris.sunbelt-software.com Subject: RE: GAL not updating on cached clients Date: Mon, 17 May 2010 18:24:41 +0000 What exchange version? Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com<http://theessentialexchange.com/> From: Jean-Paul natola [mailto:jnat...@hotmail.com] Sent: Monday, May 17, 2010 2:20 PM To: MS-Exchange Admin Issues Subject: GAL not updating on cached clients Hi all, the GAL is not updating on my 2007 clients that are in cached mode, and if i try to "download address book" it just hangs. the only work around i have is to delete the OAB files from \\pc1\c$\Documents and Settings\user_name\Local Settings\Application Data\Microsoft\Outlook Exchange 2010 outlook 2007 (cached mode) xp sp3 ________________________________ The New Busy is not the too busy. Combine all your e-mail accounts with Hotmail. Get busy.<http://www.windowslive.com/campaign/thenewbusy?tile=multiaccount&ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_4> ________________________________ The New Busy is not the old busy. Search, chat and e-mail from your inbox. 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