We have to logon using the BAS account. Even after service pak we are not able to use AD logon. Have a script to reset pw for that account.
On Thu, Jun 17, 2010 at 8:48 AM, Tammy George <tammy.geo...@acadiau.ca>wrote: > We installed BES 5.0 MR3 yesterday and have migrated a few users. All > seems fine except that we cannot login to Blackberry Administrative > Service. We get the error “The username, password or domain is not > correct. Please correct the entry” > > > > It’s an outstanding issue which RIM developers have not resolved as > mentioned in the article below: > > > > > http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB17949 > > > > We have attempted to follow Workaround 1 as described in the article > however we find the ‘how-to’ a bit vague so we aren’t even sure that what we > did is what we’re supposed to do. > > > > Just wondering if anyone else has encountered this & if you were able to > get around it. > > > > Thanks in advance. > > > > > > > > -- > > Tammy George > > Sr. Systems Operator > > Technology Services > > Acadia University > > tel: (902) 585-1158 > > fax: (902) 585-1066 > > >
