I hope their phones work better than their software. My experience with their software is that it is pitiful and unpredictable.
On Thu, Jun 17, 2010 at 9:58 AM, Jeff Brown <2jbr...@gmail.com> wrote: > We have to logon using the BAS account. Even after service pak we are not > able to use AD logon. Have a script to reset pw for that account. > > > On Thu, Jun 17, 2010 at 8:48 AM, Tammy George <tammy.geo...@acadiau.ca>wrote: > >> We installed BES 5.0 MR3 yesterday and have migrated a few users. All >> seems fine except that we cannot login to Blackberry Administrative >> Service. We get the error “The username, password or domain is not >> correct. Please correct the entry” >> >> >> >> It’s an outstanding issue which RIM developers have not resolved as >> mentioned in the article below: >> >> >> >> >> http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB17949 >> >> >> >> We have attempted to follow Workaround 1 as described in the article >> however we find the ‘how-to’ a bit vague so we aren’t even sure that what we >> did is what we’re supposed to do. >> >> >> >> Just wondering if anyone else has encountered this & if you were able to >> get around it. >> >> >> >> Thanks in advance. >> >> >> >> >> >> >> >> -- >> >> Tammy George >> >> Sr. Systems Operator >> >> Technology Services >> >> Acadia University >> >> tel: (902) 585-1158 >> >> fax: (902) 585-1066 >> >> >> > > -- smsadm