Ah, gotcha! Thanks. - Sean
On Thu, Jul 1, 2010 at 11:36 AM, Michael B. Smith <mich...@smithcons.com>wrote: > Not until iOS4 is release for them > > > > Regards, > > > > Michael B. Smith > > Consultant and Exchange MVP > > http://TheEssentialExchange.com <http://theessentialexchange.com/> > > > > *From:* Sean Martin [mailto:seanmarti...@gmail.com] > *Sent:* Thursday, July 01, 2010 3:34 PM > > *To:* MS-Exchange Admin Issues > *Subject:* Re: iPhone4 and Exchange problem FYI > > > > So the Exchange Team specifically reference the iPhones, iPods and iPads > but the Apple Article: http://support.apple.com/kb/TS3398 only references > the iPhone and iPod. Does anyone know if iPads are affected? > > > > - Sean > > On Thu, Jul 1, 2010 at 10:37 AM, Dahl, Peter <peter.d...@yum.com> wrote: > > FYI: The Exchange team posted an article about this issue in their blog > today as well. > > > > http://msexchangeteam.com/archive/2010/07/01/455342.aspx > > > > > > > > *From:* James Winzenz [mailto:james.winz...@hotmail.com] > *Sent:* Thursday, July 01, 2010 1:46 PM > > > *To:* MS-Exchange Admin Issues > *Subject:* Re: iPhone4 and Exchange problem FYI > > > > FYI, I talked with one of our iPhone 4G users here in our IT department, > and he installed the patch - it was basically just an updated cert that > changes the timeout period to 240 seconds. > > > > *From:* Carol Fee <c...@massbar.org> > > *Sent:* Thursday, July 01, 2010 7:28 AM > > *To:* MS-Exchange Admin Issues <exchangelist@lyris.sunbelt-software.com> > > *Subject:* RE: iPhone4 and Exchange problem FYI > > > > No, it was the Store Drive Avr. Disk Queue length …. thread > > > > *CFee* > > *From:* Eric [mailto:seag...@gmail.com] > *Sent:* Thursday, July 01, 2010 10:18 AM > *To:* MS-Exchange Admin Issues > *Subject:* Re: iPhone4 and Exchange problem FYI > > > > I think it was related to the iPad, not the iPhone. > > On Thu, Jul 1, 2010 at 7:15 AM, Carol Fee <c...@massbar.org> wrote: > > Didn't someone post an issue earlier this week with this exact problem ? > > CFee > > > -----Original Message----- > From: Dahl, Peter [mailto:peter.d...@yum.com] > Sent: Thursday, July 01, 2010 8:55 AM > To: MS-Exchange Admin Issues > Subject: FW: iPhone4 and Exchange problem FYI > > FYI: I have not seen or heard of this affecting anyone at our company but > just in case any of you have been impacted check out the Apple article and > fix mentioned in the original message. > > -----Original Message----- > From: Susan Bradley > Sent: Wednesday, June 30, 2010 3:32 PM > To: Patch Management Mailing List > Subject: iPhone4 and Exchange problem FYI > > Forwarded courtesy of Bob Groger > > Got this email from Intermedia, whose products I resell. > > Bob G. > > > Apple recently released the iPhone4. It uses a new iPhone operating system > ? iOS4 ? that is also available for download on older iPhone devices. The > new iPhone operating system is adversely impacting Intermedia customers as > well as customers of other email providers. > > The following notification summarizes these issues and the critical actions > we ask that your iPhone4 and iOS4 users immediately take in response. > > The actions are in support of our commitment to providing the highest > service quality for your organization and all Intermedia customers. We will > continue to post updates as the situation evolves and Apple provides further > details. > > Summary of Issues > Exchange users who use an iPhone4 or upgraded an older iPhone to iOS4 are > experiencing difficulties syncing their contacts, mail, and calendar via > ActiveSync. Additionally, iOS4 is creating significant artificial load on > Exchange servers, resulting in performance slowdowns for users on other > devices and mail clients. > > An Internet search for ?iOS4 Exchange? will provide further information > related to these issues, which are affecting all email providers that use > the ActiveSync protocol with iPhones. > > Steps Your Organization Must Take > iPhone users who use the iPhone4 or upgraded to iOS4 must install a related > Apple configuration patch on their iPhone. The patch, along with > installation directions, can be found here: > http://support.apple.com/kb/TS3398. > > Failure to install this patch will result in incomplete sync of user items > and may cause performance issues. If your users run an iPhone4 or other iOS4 > device without the configuration patch, Intermedia may disable ActiveSync on > their device to protect your organization?s overall service quality. > > Further Technical Details on the Issue and Our Response > The iOS4 issues are driving random application pool instability on Exchange > 2007 CAS servers. Microsoft confirmed this instability is caused by iOS4 and > classified this as a client side issue related to the Apple iOS4 update. > Microsoft is not planning to release a patch or update. The instability will > manifest itself as connection failures or slow performance when using > Outlook and other clients. Outlook Web App (OWA) is not impacted and > continues to function normally. If you are having connectivity issues we > recommend using OWA to retrieve your mail. > > Intermedia's engineering and operations teams are mitigating the impact to > our customers via close monitoring and automated restarts of the impacted > application pools. > > Thank you for hosting with us, > Intermedia > > "This communication is confidential and may be legally privileged. If you > are not the intended recipient, (i) please do not read or disclose to > others, (ii) please notify the sender by reply mail, and (iii) please delete > this communication from your system. Failure to follow this process may be > unlawful. Thank you for your cooperation." > > > > > ------------------------------ > > "This communication is confidential and may be legally privileged. If you > are not the intended recipient, (i) please do not read or disclose to > others, (ii) please notify the sender by reply mail, and (iii) please delete > this communication from your system. Failure to follow this process may be > unlawful. Thank you for your cooperation." > > >
