The reason I asked about AV is that I've seen something very similar when
Vipre's email protection is enabled under a particular set of circumstances.

I've never used Trend, so I can't help there.

Good luck.

RS

On Mon, Sep 27, 2010 at 10:38 AM, Oliver Marshall <
oliver.marsh...@g2support.com> wrote:

>  Yep, we use Trends OfficeScan at that site. It's been in place for some
> time and I can't see any alerts or events in the Trends logs.
>
>
>
> I can't really turn of AV while users are on the TS boxes as they are,
> well, prone to push their luck :)
>
>
>
>
>
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> *From:* Richard Stovall [mailto:rich...@gmail.com]
> *Sent:* 27 September 2010 14:00
> *To:* MS-Exchange Admin Issues
> *Subject:* Re: One email has to be in Outlooks Outbox
>
>
>
> Sorry.  Somehow I missed your description of OWA the first time around.
>
>
>
> Do you have antivirus email protection enabled?
>
> On Mon, Sep 27, 2010 at 8:55 AM, Richard Stovall <rich...@gmail.com>
> wrote:
>
> Antivirus?
>
>
>
> Does sending through OWA work as expected?
>
> On Mon, Sep 27, 2010 at 5:05 AM, Oliver Marshall <
> oliver.marsh...@g2support.com> wrote:
>
>  Hi
>
> We have two TS boxes running Windows 2003 and Office 2003. Suddenly on
> Friday afternoon people reported that Outlook has to have one email in the
> outbox before emails will send. That is, you send an email, it sits in the
> outbox and doesn't get sent. While that email is in the outbox any further
> emails **will** be sent. If you remove that email from the outbox, the
> next email sent sits in the outbox and won't go. Further emails will then be
> sent if that email is in the outbox...etc.
>
> Weird.
>
> Anyone seen this before? As it's both TS boxes and all users then I'm
> assuming it has to be the Exchange 2007 server but I haven't seen this
> before and the emails that DONT get sent aren't showing in the tracking
> logs.
>
>
>
> Also, if we log on to the users mailbox via OWA the email in the outbox
> shows up in the OWA outbox but we **are** able to send it by opening the
> email and clicking send. Outlook then shows an empty Outbox...until the next
> time we send an email when the whole process starts again.
>
> Olly
>
>
>
>
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