Thanks, I actually found this: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&extern alId=KB04707
So I followed the steps in "Method 2" and now on accounts in Protected Groups the besadmin account shows explicit "Send As" permissions, but I still can't "Send As" anyone in a protected group. I've ruled out Blackberry and for now I'm just testing using an Outlook profile on a PC logged in as besadmin. Any suggestions welcome as this is most annoying and the documentation doesn't seem entirely clear what the definitive fix might be. Thanks, Paul -----Original Message----- From: Jason Gurtz [mailto:jasongu...@npumail.com] Sent: 22 November 2010 19:11 To: MS-Exchange Admin Issues Subject: RE: Problems with Blackberry Enterprise Express.. > I'd hardly say an "Account Operator" or "Print Operator" account was "high > privilege" in most organisations. All the details here: http://support.microsoft.com/kb/907434 ~JasonG --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist -- MIRA Ltd Watling Street, Nuneaton, Warwickshire, CV10 0TU, England Registered in England and Wales No. 402570 VAT Registration GB 114 5409 96 The contents of this e-mail are confidential and are solely for the use of the intended recipient. If you receive this e-mail in error, please delete it and notify us either by e-mail, telephone or fax. You should not copy, forward or otherwise disclose the content of the e-mail as this is prohibited. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist