Well, we finally nailed it down to a problem with McAfee/MxLogic. Gotta love 
their response...

We apologize for the inconvenience this matter has caused.  This issue has been 
reported as a bug within our service and our Operations team is currently 
working on resolving it for a future release.  We do not currently have an 
estimated time of resolution for this specific bug.  However, we will keep you 
posted of any updates from our QA/Development teams as they become available. 
We appreciate your patience in advance.


Bonnie Pohlschneider
Network Administrator, CRSI

From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org]
Sent: Friday, January 21, 2011 1:29 PM
To: MS-Exchange Admin Issues
Subject: RE: DNS Issues

Or you could just send it to me, and I will print it out and drop it off for 
you this weekend. That isn't too far up the road.  :)

From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org]
Sent: Friday, January 21, 2011 1:26 PM
To: MS-Exchange Admin Issues
Subject: RE: DNS Issues

Where did you get smtp.co.madison.oh.us   I think you might have found their 
sending server. An MX lookup returns:

Non-authoritative answer:
co.madison.oh.us        MX preference = 50, mail exchanger = 
mail-fwd.att-webhosting.com

co.madison.oh.us        nameserver = ns35a.att-webhosting.com
co.madison.oh.us        nameserver = ns35b.att-webhosting.com
> madison.oh.us
Server:  admdc06.edunet.local
Address:  10.55.1.3

us
        primary name server = a.cctld.us
        responsible mail addr = hostmaster.neustar.biz
        serial  = 2005397029
        refresh = 900 (15 mins)
        retry   = 900 (15 mins)
        expire  = 604800 (7 days)
        default TTL = 86400 (1 day)



From: Bonnie Pohlschneider [mailto:bpohlschnei...@crsi-oh.com]
Sent: Friday, January 21, 2011 1:22 PM
To: MS-Exchange Admin Issues
Subject: DNS Issues

Enviroment: Exchange 2007 with spam/AV filtering through MxLogic. Some names 
have been changed to protect the innocent :)

Having problems with users sending mail to one domain in particular. They are 
getting an intermittent bounce back message stating: 
<john....@co.madison.oh.us<mailto:john....@co.madison.oh.us>>: 553 Cannot find 
OUTBOUND MX Records for domain (co.madison.oh.us). This message is coming from 
mailer-dae...@p02c11o149.mxlogic.net<mailto:mailer-dae...@p02c11o149.mxlogic.net>
 so I know that it's not on our end. I had our independent contractor look into 
this, and had MxLogic Support look at it, and they both confirmed that the 
issue is on co.madison.oh.us side and basically nothing we can do about it.

Since users don't like to "hear sorry I can't help you", I did some more 
digging and decided to ping smtp.co.madison.oh.us. IP address resulting was 
140.174.119.1. Then tried ping -a 140.174.119.1, to make sure we're resolving, 
and I'm getting www.co.madison.oh.us<http://www.co.madison.oh.us> not smtp or 
mail. I'm thinking this is causing the issue but have been unsuccessful at 
persuading the IT department on the other end to work on this. Anyone have any 
other ideas?

Bonnie Pohlschneider * Champaign Residential Services * Network Administrator
937-653-1317 (w) * 937-508-8553 (c) * 937-653-1321 (f)
A not-for-profit provider of developmental disabilities services since 1976.


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