This will also happen if you have a mixed DC domain (2003 & 2008 DC's).
On Tue, Apr 26, 2011 at 5:22 PM, David Liu <ganymed...@gmail.com> wrote: > I'm surprised this is still happening in BES 5.0 (but going to Ex2k10 soon) > but basically we ran into this whenever our DC/GC that BES server's MAP > profile's tethered onto goes down for maintenance & BES is left with no GC > to refer the lookup requests to. What we've done without applying the > patch/enabling GC referral is to note the GC BES is connected to & > coordinate reboots. > > > http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB16118 > > > On Tue, Apr 26, 2011 at 1:35 PM, John Cook <john.c...@pfsf.org> wrote: > >> I kind of remember having this issue way back in the day, we put a >> static entry in the hosts file on the BES (we were on 4.1) for the Exchange >> server and it seemed to clear up the problem, YMMV. >> >> >> >> *John W. Cook* >> >> *System Administrator* >> >> *Partnership For Strong Families* >> >> *5950 NW 1st Place* >> >> *Gainesville, Fl 32607* >> >> *Office (352) 244-1610* >> >> *Cell (352) 215-6944* >> >> *MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP**4, VTSP4* >> >> >> >> *From:* Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] >> *Sent:* Tuesday, April 26, 2011 1:31 PM >> >> *To:* MS-Exchange Admin Issues >> *Subject:* RE: BES - "Lookup Failed"? >> >> >> >> 2003 with all the packs/patches (soon to be 2010). >> >> >> >> I did find a Blackberry KB article that pretty much just said “if this >> happens restart the BES”, and has not other useful info in it. >> >> *From:* Martin Blackstone [mailto:mblackst...@gmail.com] >> *Sent:* 26 April 2011 18:26 >> *To:* MS-Exchange Admin Issues >> *Subject:* RE: BES - "Lookup Failed"? >> >> >> >> What is your Exchange version? >> >> >> >> *From:* Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] >> *Sent:* Tuesday, April 26, 2011 10:14 AM >> *To:* MS-Exchange Admin Issues >> *Subject:* BES - "Lookup Failed"? >> >> >> >> Appreciate this is the Exchange list but I also expect many of you use BES >> so maybe someone’s encountered this. >> >> >> >> We have a dedicated BES Express VM and around a dozen Blackberry’s right >> now. What seems to happen randomly is that sending mail on some/all of the >> Blackberry’s fails, as does the ability to do address book lookups – you >> just get “lookup failed” on the Blackberry, and restarting the BES fixes it. >> >> >> The BES Express server is running 2003 R2 x64 and the BES Express is >> 5.0.2.29. >> >> >> >> Any suggestions would be great. >> >> >> >> Thanks, >> >> Paul >> ------------------------------ >> >> *MIRA Ltd* >> >> >> >> Watling Street, Nuneaton, Warwickshire, CV10 0TU, England >> >> Registered in England and Wales No. 402570 >> >> VAT Registration GB 100 1464 84 >> >> >> >> The contents of this e-mail are confidential and are solely for the use of >> the intended recipient. If you receive this e-mail in error, please delete >> it and notify us either by e-mail, telephone or fax. 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