Apologize, because we don't have many "send on behalf of"'s the migration was a 
while back and still have memories of a snakebite or two-
What happens if they
[1]delete the boss's name from autocomplete and send a message (which should 
work)
[2] with autocomplete repopulated, what happens?

Don't know if it would matter but are boss and send on behalf people all on the 
same V of Exchange? FWIW we moved "groups" like that to try and mitigate 
problems, I like to think it helped a little.

From: Matt Moore [mailto:mattmoore...@hotmail.com]
Sent: Wednesday, June 01, 2011 6:53 PM
To: MS-Exchange Admin Issues
Subject: RE: Send on Behalf error

That's pretty typical behavior during a migration.  I've run into that and an 
awful lot of others and they're all different.  My first response would be 
apologize up and down for the inconvenience and get that migration done as soon 
as possible.  Nothing causes friction like a migration, we've had a number of 
clients run into this same scenario and put the brakes on the migration 
temporarily, thinking the problem would follow into 2010.  All have felt the 
pinch of that decision.   Well, hind sight being 20/20 I can say without a 
doubt you will be much happier when you have finished.  I think our smoothest 
migration to date was for 80,000+ users all done in one weekend.  Sure there 
were a few issues but they were all taken care very quickly in comparison.
I guess that wasn't really how to fix it, sorry about that, more looking at the 
bigger picture.  Get it done then track down the problems when you don't have a 
basket of snakes, venomous ones.

M

From: Thiessen, Matt [mailto:mthies...@gprc.ab.ca]
Sent: Wednesday, June 01, 2011 3:17 PM
To: MS-Exchange Admin Issues
Subject: Send on Behalf error

Hello,

I have run into and interesting problem when using outlook 2010 with exchange 
2003. The user has permission to send on behalf of their boss. When they go 
into the from field and look up their boss the email gets sent fine. When they 
select the same from email address using the dropdown where it remembers the 
name the message does not go through. They get a NDR with the following:

Your message did not reach some or all of the intended recipients.

      Subject:    test
      Sent: 5/24/2011 1:50 PM

The following recipient(s) cannot be reached:

      Lastname, Firstname on 5/24/2011 1:50 PM
            You do not have permission to send to this recipient.  For 
assistance, contact your system administrator.
            MSEXCH:MSExchangeIS:/DC=ca/DC=ab/DC=gprc:servername

I will mention as well that they are running in cache exchange mode on the 
client, it is happening to more than just 1 person as well. We are running in a 
mixed mode environment with users being migrated over to 2010.

Any ideas will be appreciated.

Thank you,

Matt Thiessen
IT Systems Manager
Grande Prairie Regional College
780-539-2852


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