Yes, that is the correct KB. If they claim to not know the KB, tell them the problem. If that doesn't lead them to it, request to speak to their manager and request an escalation.
Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com -----Original Message----- From: Damien Solodow [mailto:[email protected]] Sent: Wednesday, July 13, 2011 4:34 PM To: MS-Exchange Admin Issues Subject: RE: Exchange 2010 sp1 UR4 removed from download center The KB number is 2575734 right? I'm on the phone with them and they claim there is no such thing. DAMIEN SOLODOW Systems Engineer 317.447.6033 (office) 317.447.6014 (fax) HARRISON COLLEGE -----Original Message----- From: Damien Solodow [mailto:[email protected]] Sent: Wednesday, July 13, 2011 4:22 PM To: MS-Exchange Admin Issues Subject: RE: Exchange 2010 sp1 UR4 removed from download center Yep. It's just a matter of finding the cursed number to call. :) DAMIEN SOLODOW Systems Engineer 317.447.6033 (office) 317.447.6014 (fax) HARRISON COLLEGE -----Original Message----- From: Michael B. Smith [mailto:[email protected]] Sent: Wednesday, July 13, 2011 4:07 PM To: MS-Exchange Admin Issues Subject: RE: Exchange 2010 sp1 UR4 removed from download center Well, you do have to call in. But it's a free call. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com -----Original Message----- From: Damien Solodow [mailto:[email protected]] Sent: Wednesday, July 13, 2011 4:01 PM To: MS-Exchange Admin Issues Subject: RE: Exchange 2010 sp1 UR4 removed from download center Of course given their new(ish) "request hotfix from KB article" it's somewhat more convoluted to get a fix on an unpublished article. :) DAMIEN SOLODOW Systems Engineer 317.447.6033 (office) 317.447.6014 (fax) HARRISON COLLEGE -----Original Message----- From: Michael B. Smith [mailto:[email protected]] Sent: Wednesday, July 13, 2011 3:52 PM To: MS-Exchange Admin Issues Subject: Exchange 2010 sp1 UR4 removed from download center http://blogs.technet.com/b/exchange/archive/2011/07/13/exchange-2010-sp1-ru4-removed-from-download-center.aspx I provided you here, a couple of days ago, the KB to request for the interim update if you need it. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist
