I would further asses the situation by seeing if you can activate a device. John W. Cook Systems Administrator Partnership for Strong Families
From: Kurt Buff [mailto:kurt.b...@gmail.com] Sent: Thursday, January 26, 2012 04:21 PM To: MS-Exchange Admin Issues <exchangelist@lyris.sunbelt-software.com> Subject: OTish: Blackberry Professional stops working All, Our UK office has an older BPS installation (4.1.4.3) with 6 users, and on Tuesday at 14:00 local time it just stopped working - BB users can't send or receive mail with their devices. The BB services are running on our file server, with the database running on a WinXP machine - SQL Express. The management interface states that it has an SRP connection. I'm seeing many of the following entries in the MAGT log: [30105] (01/26 20:13:52.069):{0xF1C} {us...@example.com<mailto:us...@example.com>} Message returned as FAILED - could not be delivered to device, Tag=305162, EntryId=8838 I've run the server configuration app, and it all checks out - I get the expected responses from the tests I can run, but nothing is going through. I've done a couple of hours of interweb searching, with no joy. Anyone have a bone to throw me? Kurt --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist ________________________________ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist