You'll need to add the subdomain as an accepted domain. (Create a recipient 
policy for it if you are on Exchange 2003.)

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com


-----Original Message-----
From: Kurt Buff [mailto:[email protected]] 
Sent: Friday, February 03, 2012 2:27 PM
To: MS-Exchange Admin Issues
Subject: Setting up an email subdomain

For political/economic reasons, management wants to set up an email
subdomain for use by a sales rep in South America - they want the rep
to send and receive emails as [email protected], instead of
[email protected].

The rep will be using our Exchange server in the US via RPC/HTTP or OWA.

Am I correct in thinking that all I need to do is have our ISP update
our zone with the subdomain, add an MX record for it, then create the
Exchange mailbox and AD account, put the @southamerica.example.com
SMTP address as a secondary, then mark it as the primary SMTP address?

I've done a similar thing with a completely different domain, but not
a subdomain, so I want to make sure I cross all the i's and dot all
the t's - or something like that...

Kurt

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