The accounts have been compromised…usually via a phishing attempt.  So the 
entire process of the internal attack is with a valid authenticated acct.   We 
have our SMTP services set to be authenticated…the problem is looking for a 
process that we can use to identify potential accounts that are sending volumes 
of email and hopefully stop it before the pile of email gets too large. Usually 
the attack sends thousands of email to valid and nonvalid email addresses…which 
of course we don’t notice until the pile of invalid email starts to pile up.

I know..it is comical ☺.  User education has helped, but like any good phishing 
attack, it only takes one bite to cause this problem.

Thanks


Kevin

From: Mike Tavares [mailto:miketava...@comcast.net]
Sent: Friday, February 24, 2012 4:26 PM
To: MS-Exchange Admin Issues
Subject: Re: internal spam

1 question just to clear up some confusion on my part.

Are the actual accounts in question compromised?  (as in someone has direct 
access to the mailboxes on your server?)  or just compromised in the since that 
some spammer/hacker on the outside is spoofing an email address from your 
company that is a legit address?



From: Sharp, Kevin<mailto:kevin.sh...@usask.ca>
Sent: Friday, February 24, 2012 12:19 PM
To: MS-Exchange Admin Issues<mailto:exchangelist@lyris.sunbelt-software.com>
Subject: internal spam

I’m wondering how people are dealing with compromised accounts in Exchange 
sending large volumes of email…essentially an internal spam attack.

Occasionally a phishing attempt will make it past our spam software, and of 
course the odd unsuspecting user ends up with a compromised  account which 
makes a connection to the mail system via either a compromised PC or external 
connection.

We notice this when the email starts piling up, and action can be taken 
then..but I’m wondering if there is some software or method that might have 
some more smarts.

We’ve had numerous incidents but so far….not an easy way to distinguish a 
potential spam attack until after it happens, and the email starts piling up in 
the retry queue.

I’ve looked at throttling policies and some of the transport filtering, not 
sure if that will help us much.   What are others doing?

Thanks

Kevin Sharp



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