The prize was that they didn't charge one of my Technet PSS calls against me. Not bad, really.
But seriously, the few times I've had to call PSS over the years, the level of service and expertise has been very, very good. My experience has been that they're really quite good. This particular bug has apparently manifested itself in the wild before, so no kewpie doll for me. On Tue, Mar 13, 2012 at 7:39 PM, Kurt Buff <kurt.b...@gmail.com> wrote: > Did they give you give you a prize, or was this one already known? > > Kurt > > On Tue, Mar 13, 2012 at 11:04, Richard Stovall <rich...@gmail.com> wrote: > > The official word is that this is a bug in Outlook 2010, but might > require > > fixes to both Outlook and Exchange to resolve. > > > > I'll post back if there are further developments. > > > > RS > > > > On Sat, Mar 10, 2012 at 8:55 AM, Richard Stovall <rich...@gmail.com> > wrote: > >> > >> Update: > >> > >> As of now, PSS thinks it's a bug in Exchange. More on Monday... > >> > >> On Fri, Mar 9, 2012 at 5:17 PM, Richard Stovall <rich...@gmail.com> > wrote: > >>> > >>> We are a ShoreTel shop, but don't have the Outlook plugin installed on > >>> these machines. > >>> > >>> On Fri, Mar 9, 2012 at 3:38 PM, Kurt Buff <kurt.b...@gmail.com> wrote: > >>>> > >>>> We had a similar issue with Shoretel integration with OL2010 against > >>>> and Exchange 2003 server, and also when the user had PST files stored > >>>> on a server rather than locally. > >>>> > >>>> These weren't shared mailboxes, however. > >>>> > >>>> Kurt > >>>> > >>>> On Fri, Mar 9, 2012 at 06:26, Richard Stovall <rich...@gmail.com> > wrote: > >>>> > Forgot to mention that I disabled the Vipre AV plugin on each > >>>> > workstation. > >>>> > > >>>> > On Thu, Mar 8, 2012 at 6:01 PM, Richard Stovall <rich...@gmail.com> > >>>> > wrote: > >>>> >> > >>>> >> Exchange 2010 SP2 (not RU1) - single server, ~150 mailboxes total > >>>> >> Clients in question all have Outlook 2010 Pro Plus SP1 > >>>> >> > >>>> >> I have a couple of mailboxes that are shared among 3 or 4 users > >>>> >> each. 2 > >>>> >> to 5 messages every day go into the Outboxes of one of the shared > >>>> >> accounts, > >>>> >> but do not subsequently go to the Sent Items folder. The messages > >>>> >> are > >>>> >> always actually delivered, however. The messages in question > cannot > >>>> >> be > >>>> >> deleted from the Oubox by any user until sometime later, usually > the > >>>> >> following day. Trying to move or shift-delete them results in the > >>>> >> message, > >>>> >> "The item cannot be moved. It was either already moved or deleted, > >>>> >> or > >>>> >> access was denied." > >>>> >> > >>>> >> All the shared mailboxes are in Online mode, not cached. Each user > >>>> >> has > >>>> >> his or her own mailbox open in the same Outlook profile. All users > >>>> >> have > >>>> >> fullaccess rights to the shared mailboxes assigned via the shell. > >>>> >> > >>>> >> Anyone see this before? Any thoughts on how to go about resolving > >>>> >> it? > >>>> >> > >>>> >> Thanks, > >>>> >> RS > >>>> >> > >>>> >> --- > >>>> >> To manage subscriptions click here: > >>>> >> http://lyris.sunbelt-software.com/read/my_forums/ > >>>> >> or send an email to listmana...@lyris.sunbeltsoftware.com > >>>> >> with the body: unsubscribe exchangelist > >>>> > > >>>> > > >>>> > --- > >>>> > To manage subscriptions click here: > >>>> > http://lyris.sunbelt-software.com/read/my_forums/ > >>>> > or send an email to listmana...@lyris.sunbeltsoftware.com > >>>> > with the body: unsubscribe exchangelist > >>>> > >>>> --- > >>>> To manage subscriptions click here: > >>>> http://lyris.sunbelt-software.com/read/my_forums/ > >>>> or send an email to listmana...@lyris.sunbeltsoftware.com > >>>> with the body: unsubscribe exchangelist > >>>> > >>> > >>> --- > >>> To manage subscriptions click here: > >>> http://lyris.sunbelt-software.com/read/my_forums/ > >>> or send an email to listmana...@lyris.sunbeltsoftware.com > >>> with the body: unsubscribe exchangelist > >> > >> > >> --- > >> To manage subscriptions click here: > >> http://lyris.sunbelt-software.com/read/my_forums/ > >> or send an email to listmana...@lyris.sunbeltsoftware.com > >> with the body: unsubscribe exchangelist > > > > > > --- > > To manage subscriptions click here: > > http://lyris.sunbelt-software.com/read/my_forums/ > > or send an email to listmana...@lyris.sunbeltsoftware.com > > with the body: unsubscribe exchangelist > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist > > --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
