Thanks, but that's not it in this case.  These clients are Outlook 2010
running in connected, or online mode.

On Tue, Mar 13, 2012 at 5:18 PM, Peter Sam <srir...@hotmail.com> wrote:

>  see if KB 948984 describes your issue...
>
> (the registry hack basically makes the Outlook 2007 and 2010 clients
> behave like Outlook 2003 clients)
>
>
>
>  ------------------------------
> Date: Tue, 13 Mar 2012 14:04:32 -0400
>
> Subject: Re: Some messages are sent, but stay in Outbox
> From: rich...@gmail.com
> To: exchangelist@lyris.sunbelt-software.com
>
>
> The official word is that this is a bug in Outlook 2010, but might require
> fixes to both Outlook and Exchange to resolve.
>
> I'll post back if there are further developments.
>
> RS
>
> On Sat, Mar 10, 2012 at 8:55 AM, Richard Stovall <rich...@gmail.com>wrote:
>
> Update:
>
>  As of now, PSS thinks it's a bug in Exchange.  More on Monday...
>
>  On Fri, Mar 9, 2012 at 5:17 PM, Richard Stovall <rich...@gmail.com>wrote:
>
> We are a ShoreTel shop, but don't have the Outlook plugin installed on
> these machines.
>
>  On Fri, Mar 9, 2012 at 3:38 PM, Kurt Buff <kurt.b...@gmail.com> wrote:
>
> We had a similar issue with Shoretel integration with OL2010 against
> and Exchange 2003 server, and also when the user had PST files stored
> on a server rather than locally.
>
> These weren't shared mailboxes, however.
>
> Kurt
>
> On Fri, Mar 9, 2012 at 06:26, Richard Stovall <rich...@gmail.com> wrote:
> > Forgot to mention that I disabled the Vipre AV plugin on each
> workstation.
> >
> > On Thu, Mar 8, 2012 at 6:01 PM, Richard Stovall <rich...@gmail.com>
> wrote:
> >>
> >> Exchange 2010 SP2 (not RU1) - single server, ~150 mailboxes total
> >> Clients in question all have Outlook 2010 Pro Plus SP1
> >>
> >> I have a couple of mailboxes that are shared among 3 or 4 users each.  2
> >> to 5 messages every day go into the Outboxes of one of the shared
> accounts,
> >> but do not subsequently go to the Sent Items folder.  The messages are
> >> always actually delivered, however.  The messages in question cannot be
> >> deleted from the Oubox by any user until sometime later, usually the
> >> following day.  Trying to move or shift-delete them results in the
> message,
> >> "The item cannot be moved.  It was either already moved or deleted, or
> >> access was denied."
> >>
> >> All the shared mailboxes are in Online mode, not cached.  Each user has
> >> his or her own mailbox open in the same Outlook profile.  All users have
> >> fullaccess rights to the shared mailboxes assigned via the shell.
> >>
> >> Anyone see this before?  Any thoughts on how to go about resolving it?
> >>
> >> Thanks,
> >> RS
> >>
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