See if a smart phone is involved. I have had that experience here.

Alice

From: Candee [mailto:can...@gmail.com]
Sent: Thursday, November 01, 2012 11:33 AM
To: MS-Exchange Admin Issues
Subject: Re: Sanity check

Apparently my server is sending it every eleven minutes, and the appliance is 
generating the NDR.
It seems the message is being marked as a temp-fail instead of a permanent fail.

"Nov  1 10:22:21 smtp sm-mta[18146]: qA1FCKQc018146: timeout waiting for input 
from mail.braueronline.com<http://mail.braueronline.com>. during client DATA 
status "
On Thu, Nov 1, 2012 at 2:04 PM, Candee 
<can...@gmail.com<mailto:can...@gmail.com>> wrote:
Good catch - the originating machine is our spam appliance.
I don't have access to the logs on that; I emailed the vendor to check for me.
Thanks!


On Thu, Nov 1, 2012 at 1:44 PM, John Matteson 
<john.matte...@gmail.com<mailto:john.matte...@gmail.com>> wrote:
Hi Candee:

            Try checking the send queue on your gateway system (whatever 
machine actually processes mail to destinations on the Internet). See if it's 
there. If you don't see it there, then check the connectivity logs there.

            Also, what is the originating machine for the NDR going to the user?

John M.

From: Candee [mailto:can...@gmail.com<mailto:can...@gmail.com>]
Sent: Thursday, November 01, 2012 1:33 PM

To: MS-Exchange Admin Issues
Subject: Re: Sanity check

Okay, so I was wrong.
There's no trace of it in our spam appliance logs.
What's next? Move the mailbox?
I have been Googling (funny how that became a verb!) all morning, but I haven't 
found much useful information.



On Thu, Nov 1, 2012 at 12:59 PM, Candee 
<can...@gmail.com<mailto:can...@gmail.com>> wrote:
Thanks, I will.



On Thu, Nov 1, 2012 at 12:52 PM, Michael B. Smith 
<mich...@smithcons.com<mailto:mich...@smithcons.com>> wrote:
I would look in the Connectivity logs to verify, but sounds like it.

From: Candee [mailto:can...@gmail.com<mailto:can...@gmail.com>]
Sent: Thursday, November 1, 2012 12:33 PM
To: MS-Exchange Admin Issues
Subject: Sanity check


Exchange 2010 - fully patched; Outlook 2010 on the user's end.

One user is getting the same NDR every eleven minutes. I don't see any 
corresponding events in any of the event logs (2 CAS servers, 2 MBX servers).

The tracking logs have Receive (SMTP) /Deliver, over and over - each messageID 
repeated just twice.
Am I right in thinking it's on the other side?

Thanks!
Candee

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