Thanks!
I had checked the list of *approved* phone users; but of course he was
connecting with his personal phone.
Bah.



On Thu, Nov 1, 2012 at 8:47 PM, Alice Goodman <ali...@mckinstry.com> wrote:

>  See if a smart phone is involved. I have had that experience here. ****
>
> ** **
>
> Alice****
>
> ** **
>
> *From:* Candee [mailto:can...@gmail.com]
> *Sent:* Thursday, November 01, 2012 11:33 AM
>
> *To:* MS-Exchange Admin Issues
> *Subject:* Re: Sanity check****
>
> ** **
>
> Apparently my server is sending it every eleven minutes, and the appliance
> is generating the NDR.****
>
> It seems the message is being marked as a temp-fail instead of a permanent
> fail.****
>
>  ****
>
> "Nov  1 10:22:21 smtp sm-mta[18146]: qA1FCKQc018146: timeout waiting for
> input from mail.braueronline.com. during client DATA status "****
>
> On Thu, Nov 1, 2012 at 2:04 PM, Candee <can...@gmail.com> wrote:****
>
> Good catch - the originating machine is our spam appliance.****
>
> I don't have access to the logs on that; I emailed the vendor to check for
> me.****
>
> Thanks!****
>
>
>  ****
>
> On Thu, Nov 1, 2012 at 1:44 PM, John Matteson <john.matte...@gmail.com>
> wrote:****
>
> Hi Candee:****
>
>  ****
>
>             Try checking the send queue on your gateway system (whatever
> machine actually processes mail to destinations on the Internet). See if
> it’s there. If you don’t see it there, then check the connectivity logs
> there.****
>
>  ****
>
>             Also, what is the originating machine for the NDR going to the
> user?****
>
>  ****
>
> John M.****
>
>  ****
>
> *From:* Candee [mailto:can...@gmail.com]
> *Sent:* Thursday, November 01, 2012 1:33 PM****
>
>
> *To:* MS-Exchange Admin Issues
> *Subject:* Re: Sanity check****
>
>  ****
>
> Okay, so I was wrong.****
>
> There's no trace of it in our spam appliance logs.****
>
> What's next? Move the mailbox?
> I have been Googling (funny how that became a verb!) all morning, but
> I haven't found much useful information.****
>
>
>
>  ****
>
> On Thu, Nov 1, 2012 at 12:59 PM, Candee <can...@gmail.com> wrote:****
>
> Thanks, I will.****
>
>
>
>  ****
>
> On Thu, Nov 1, 2012 at 12:52 PM, Michael B. Smith <mich...@smithcons.com>
> wrote:****
>
>  I would look in the Connectivity logs to verify, but sounds like it.****
>
>  ****
>
> *From:* Candee [mailto:can...@gmail.com]
> *Sent:* Thursday, November 1, 2012 12:33 PM
> *To:* MS-Exchange Admin Issues
> *Subject:* Sanity check****
>
>  ****
>
> Exchange 2010 - fully patched; Outlook 2010 on the user's end.****
>
> One user is getting the same NDR every eleven minutes. I don't see any
> corresponding events in any of the event logs (2 CAS servers, 2 MBX
> servers).****
>
> The tracking logs have Receive (SMTP) /Deliver, over and over - each
> messageID repeated just twice.****
>
> Am I right in thinking it's on the other side?****
>
>  ****
>
> Thanks!****
>
> Candee****
>
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