Well, the same config that gave the below did not do what I expected for the iPhone config, which was to require the user to only give their email address and password and auto-configure the rest. Is it my expectations that are wrong? We can certainly explain to people what to put in the username, domain, and server fields, but it looked like the iPhone was attempting to do all that automatically. My test iPhone user is now manually configured, but I can try with my test Android user if the test would suggest everything is OK.
-----Original Message----- From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Wednesday, January 16, 2013 1:22 PM To: MS-Exchange Admin Issues Subject: RE: ActiveSync AutoDiscover Q So you are happy now? :) -----Original Message----- From: Mayo, Bill [mailto:bill.m...@pittcountync.gov] Sent: Wednesday, January 16, 2013 10:50 AM To: MS-Exchange Admin Issues Subject: RE: ActiveSync AutoDiscover Q Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-originating-ip: [10.2.8.3] Content-Type: multipart/alternative; boundary="_000_2740400CE64D4148916D800910CECEF610A98F23SRVMARSintranet_" MIME-Version: 1.0 Return-Path: bill.m...@pittcountync.gov X-OriginalArrivalTime: 16 Jan 2013 15:49:37.0336 (UTC) FILETIME=[1681C380:01CDF401] --_000_2740400CE64D4148916D800910CECEF610A98F23SRVMARSintranet_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Ok, never mind my previous message. The problem there was the ActiveSync p= olicy was not allowing non-provisional devices. I changed that and tested = again. That time, I got a successful test with warnings. The only warning= I see is: Analyzing the certificate chains for compatibility problems with Windows Ph= one devices. Potential compatibility problems were identified with some versions of Wind= ows Phone. My original test was on an iPhone. Specifically, it asks for your email ad= dress and a profile name and then goes out and tries to configure everythin= g else by itself (at least that is what it looks like). I can see that it = hits the autoconfigure.xml file. However, after a moment it comes back and= you have to enter the server address, et al. From: Mayo, Bill Sent: Wednesday, January 16, 2013 8:41 AM To: 'MS-Exchange Admin Issues' Subject: RE: ActiveSync AutoDiscover Q It fails at attempting the folder sync: Attempting the FolderSync command on the Exchange ActiveSync session. The test of the FolderSync command failed. Additional Details An HTTP 403 forbidden response was received. The response appears to have c= ome from IIS7. Body of the response: <!DOCTYPE html PUBLIC "-//W3C//DTD XHT= ML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd";> <html xmlns=3D"http://www.w3.org/1999/xhtml";> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Diso-8859-= 1"/> <title>403 - Forbidden: Access is denied.</title> <style info removed> </head> <body> <div id=3D"header"><h1>Server Error</h1></div> <div id=3D"content"> <div class=3D"content-container"><fieldset> <h2>403 - Forbidden: Access is denied.</h2> <h3>You do not have permission to view this directory or page using the cre= dentials that you supplied.</h3> </fieldset></div> </div> --- <BR> To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ <BR> or send an email to listmana...@lyris.sunbeltsoftware.com <BR> with the body: unsubscribe exchangelist --- <BR> To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ <BR> or send an email to listmana...@lyris.sunbeltsoftware.com <BR> with the body: unsubscribe exchangelist --- <BR> To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ <BR> or send an email to listmana...@lyris.sunbeltsoftware.com <BR> with the body: unsubscribe exchangelist </BODY> </html> From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Tuesday, January 15, 2013 3:45 PM To: MS-Exchange Admin Issues Subject: RE: ActiveSync AutoDiscover Q No, the network username should not be there, because by the time the XML i= s generated, you have already authenticated. Instead of the "activesync autodiscover" test, use the plain "activesync" t= est, with the autodiscover option. Check the box for "synchronize all items= in the Inbox". What happens? From: Mayo, Bill [mailto:bill.m...@pittcountync.gov] Sent: Tuesday, January 15, 2013 3:12 PM To: MS-Exchange Admin Issues Subject: ActiveSync AutoDiscover Q I am trying to test ActiveSync on Exchange 2010 for the first time. I have= it working, but I am having trouble getting the autodiscover/auto-configur= ation to work on a test device. I can tell from our ISA log that the devic= e is receiving the Autodiscover.xml page. I also went to www.testexchangec= onnectivity.com<http://www.testexchangeconnectivity.com> and did the "Excha= nge ActiveSync Autodiscover" test there, and it came back as passed. The o= nly thing that appears to be missing in the XML returned (that is in the ma= nual configuration) is the network username. I am wondering if that has so= mething to do with it. From testexchangeconnectivity.com, I show the follo= wing XML (somewhat edited): <?xml version=3D"1.0"?> <Autodiscover xmlns:xsd=3D"http://www.w3.org/2001/XMLSchema"; xmlns:xsi=3D"h= ttp://www.w3.org/2001/XMLSchema-instance" xmlns=3D"http://schemas.microsoft= .com/exchange/autodiscover/responseschema/2006"> <Response xmlns=3D"http://schemas.microsoft.com/exchange/autodiscover/mobil= esync/responseschema/2006"> <Culture>en:us</Culture> <User> <DisplayName>Mayo, Bill</DisplayName> <EMailAddress>my.em...@mycompany.com</EMailAddress<mailto:My.Email@Mycompan= y.com%3c/EMailAddress>> </User> <Action> <Settings> <Server> <Type>MobileSync</Type> <Url>https://exchange.mycompany.com/Microsoft-Server-ActiveSync</Url<https:= //exchange.mycompany.com/Microsoft-Server-ActiveSync%3c/Url>> <Name>https://exchange.mycompany.com /Microsoft-Server-ActiveSync</Name> </Server> </Settings> </Action> </Response> </Autodiscover> Is there something else that needs to be configured that I am missing? ~~~~~~~~~~ Bill Mayo Pitt County MIS --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/= my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmanage= r...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/= my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmanage= r...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --_000_2740400CE64D4148916D800910CECEF610A98F23SRVMARSintranet_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr= osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" = xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml"; xmlns=3D"http:= //www.w3.org/TR/REC-html40"> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"= > <meta name=3D"Generator" content=3D"Microsoft Word 14 (filtered medium)"> <style><!-- /* Font Definitions */ @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri","sans-serif";} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:purple; text-decoration:underline;} p {mso-style-priority:99; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; font-size:12.0pt; font-family:"Times New Roman","serif";} span.EmailStyle18 {mso-style-type:personal; font-family:"Calibri","sans-serif"; color:windowtext;} span.EmailStyle19 {mso-style-type:personal; font-family:"Calibri","sans-serif"; color:#44546A;} span.EmailStyle20 {mso-style-type:personal; font-family:"Calibri","sans-serif"; color:#1F497D;} span.EmailStyle21 {mso-style-type:personal-reply; font-family:"Calibri","sans-serif"; color:#1F497D;} .MsoChpDefault {mso-style-type:export-only; font-size:10.0pt;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.WordSection1 {page:WordSection1;} --></style><!--[if gte mso 9]><xml> <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext=3D"edit"> <o:idmap v:ext=3D"edit" data=3D"1" /> </o:shapelayout></xml><![endif]--> </head> <body lang=3D"EN-US" link=3D"blue" vlink=3D"purple"> <div class=3D"WordSection1"> <p class=3D"MsoNormal"><span style=3D"color:#1F497D">Ok, never mind my prev= ious message. The problem there was the ActiveSync policy was not all= owing non-provisional devices. I changed that and tested again. = That time, I got a successful test with warnings. The only warning I see is:<o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"font-size:8.5pt;font-family:"Tah= oma","sans-serif";color:black"><o:p> </o:p></span></p> <p class=3D"MsoNormal"><span style=3D"font-size:8.5pt;font-family:"Tah= oma","sans-serif";color:black">Analyzing the certificate cha= ins for compatibility problems with Windows Phone devices.<o:p></o:p></span= ></p> <p class=3D"MsoNormal"><span style=3D"font-size:8.5pt;font-family:"Tah= oma","sans-serif";color:black">Potential compatibility probl= ems were identified with some versions of Windows Phone.<o:p></o:p></span><= /p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa= n></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D">My original test was o= n an iPhone. Specifically, it asks for your email address and a profi= le name and then goes out and tries to configure everything else by itself = (at least that is what it looks like). I can see that it hits the autoconfigure.xml file. However, after a mo= ment it comes back and you have to enter the server address, et al.<o:p></o= :p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa= n></p> <div> <div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in = 0in 0in"> <p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"= ;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s= ize:10.0pt;font-family:"Tahoma","sans-serif""> Mayo, Bi= ll <br> <b>Sent:</b> Wednesday, January 16, 2013 8:41 AM<br> <b>To:</b> 'MS-Exchange Admin Issues'<br> <b>Subject:</b> RE: ActiveSync AutoDiscover Q<o:p></o:p></span></p> </div> </div> <p class=3D"MsoNormal"><o:p> </o:p></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D">It fails at attempting= the folder sync:<o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa= n></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D">Attempting the FolderS= ync command on the Exchange ActiveSync session.<o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D">The test of the Folder= Sync command failed.<o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D">Additional Details<o:p= ></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D">An HTTP 403 forbidden = response was received. The response appears to have come from IIS7. Body of= the response: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict/= /EN" "<a href=3D"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dt= d">http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd</a>"><o:p></o:= p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><html xmlns=3D"= ;<a href=3D"http://www.w3.org/1999/xhtml";>http://www.w3.org/1999/xhtml</a>&= quot;><o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><head><o:p></o:p= ></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><meta http-equiv=3D= "Content-Type" content=3D"text/html; charset=3Diso-8859-1&qu= ot;/><o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><title>403 - For= bidden: Access is denied.</title><o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><style info removed= ><o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"></head><o:p></o:= p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><body><o:p></o:p= ></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><div id=3D"hea= der"><h1>Server Error</h1></div><o:p></o:p></span= ></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><div id=3D"con= tent"><o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><div class=3D"= content-container"><fieldset><o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><h2>403 - Forbid= den: Access is denied.</h2><o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><h3>You do not h= ave permission to view this directory or page using the credentials that yo= u supplied.</h3><o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"></fieldset></= div><o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"></div><o:p></o:p= ></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"></body><o:p></o:= p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"></html><o:p></o:= p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa= n></p> <p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p> </o:p></spa= n></p> <div> <div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in = 0in 0in"> <p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"= ;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s= ize:10.0pt;font-family:"Tahoma","sans-serif""> Michael = B. Smith [mailto:mich...@smithcons.com] <br> <b>Sent:</b> Tuesday, January 15, 2013 3:45 PM<br> <b>To:</b> MS-Exchange Admin Issues<br> <b>Subject:</b> RE: ActiveSync AutoDiscover Q<o:p></o:p></span></p> </div> </div> <p class=3D"MsoNormal"><o:p> </o:p></p> <p class=3D"MsoNormal"><span style=3D"color:#44546A">No, the network userna= me should not be there, because by the time the XML is generated, you have = already authenticated.<o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#44546A"><o:p> </o:p></spa= n></p> <p class=3D"MsoNormal"><span style=3D"color:#44546A">Instead of the “= activesync autodiscover” test, use the plain “activesync”= test, with the autodiscover option. Check the box for “synchronize a= ll items in the Inbox”.<o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#44546A"><o:p> </o:p></spa= n></p> <p class=3D"MsoNormal"><span style=3D"color:#44546A">What happens?<o:p></o:= p></span></p> <p class=3D"MsoNormal"><span style=3D"color:#44546A"><o:p> </o:p></spa= n></p> <div> <div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in = 0in 0in"> <p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"= ;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s= ize:10.0pt;font-family:"Tahoma","sans-serif""> Mayo, Bi= ll [mailto:bill.m...@pittcountync.gov] <br> <b>Sent:</b> Tuesday, January 15, 2013 3:12 PM<br> <b>To:</b> MS-Exchange Admin Issues<br> <b>Subject:</b> ActiveSync AutoDiscover Q<o:p></o:p></span></p> </div> </div> <p class=3D"MsoNormal"><o:p> </o:p></p> <p class=3D"MsoNormal">I am trying to test ActiveSync on Exchange 2010 for = the first time. I have it working, but I am having trouble getting th= e autodiscover/auto-configuration to work on a test device. I can tel= l from our ISA log that the device is receiving the Autodiscover.xml page. I also went to <a href=3D"http://www.test= exchangeconnectivity.com"> www.testexchangeconnectivity.com</a> and did the “Exchange ActiveSync= Autodiscover” test there, and it came back as passed. The only= thing that appears to be missing in the XML returned (that is in the manua= l configuration) is the network username. I am wondering if that has something to do with it. From testexchangeconnectivity.c= om, I show the following XML (somewhat edited):<o:p></o:p></p> <p class=3D"MsoNormal"><o:p> </o:p></p> <p class=3D"MsoNormal"><span style=3D"font-size:8.5pt;font-family:"Tah= oma","sans-serif";color:black"><?xml version=3D"1.0&= quot;?><br> <Autodiscover xmlns:xsd=3D"<a href=3D"http://www.w3.org/2001/XMLSch= ema">http://www.w3.org/2001/XMLSchema</a>" xmlns:xsi=3D"<a href= =3D"http://www.w3.org/2001/XMLSchema-instance";>http://www.w3.org/2001/XMLSc= hema-instance</a>" xmlns=3D"<a href=3D"http://schemas.microsoft.c= om/exchange/autodiscover/responseschema/2006">http://schemas.microsoft.com/= exchange/autodiscover/responseschema/2006</a>"><br> <Response xmlns=3D"<a href=3D"http://schemas.microsoft.com/exchange= /autodiscover/mobilesync/responseschema/2006">http://schemas.microsoft.com/= exchange/autodiscover/mobilesync/responseschema/2006</a>"><br> <Culture>en:us</Culture><br> <User><br> <DisplayName>Mayo, Bill</DisplayName><br> <EMailAddress><a href=3D"mailto:my.em...@mycompany.com%3c/EMailAddres= s">my.em...@mycompany.com</EMailAddress</a>><br> </User><br> <Action><br> <Settings><br> <Server><br> <Type>MobileSync</Type><br> <Url><a href=3D"https://exchange.mycompany.com/Microsoft-Server-Activ= eSync%3c/Url">https://exchange.mycompany.com/Microsoft-Server-ActiveSync<= ;/Url</a>><br> <Name><a href=3D"https://exchange.mycompany.com";>https://exchange.myc= ompany.com</a> /Microsoft-Server-ActiveSync</Name><br> </Server><br> </Settings><br> </Action><br> </Response><br> </Autodiscover></span><o:p></o:p></p> <p class=3D"MsoNormal"><o:p> </o:p></p> <p class=3D"MsoNormal">Is there something else that needs to be configured = that I am missing?<o:p></o:p></p> <p class=3D"MsoNormal"><o:p> </o:p></p> <p class=3D"MsoNormal" style=3D"text-autospace:none"><span style=3D"font-si= ze:10.0pt;font-family:"Arial","sans-serif"">~~~~~~~~~~<= o:p></o:p></span></p> <p class=3D"MsoNormal" style=3D"text-autospace:none"><span style=3D"font-si= ze:10.0pt;font-family:"Arial","sans-serif"">Bill Mayo<o= :p></o:p></span></p> <p class=3D"MsoNormal" style=3D"text-autospace:none"><span style=3D"font-si= ze:10.0pt;font-family:"Arial","sans-serif"">Pitt County= MIS<o:p></o:p></span></p> <p class=3D"MsoNormal"><o:p> </o:p></p> <p>---<br> To manage subscriptions click here: <a href=3D"http://lyris.sunbelt-softwar= e.com/read/my_forums/"> http://lyris.sunbelt-software.com/read/my_forums/</a><br> or send an email to <a href=3D"mailto:listmana...@lyris.sunbeltsoftware.com= ">listmana...@lyris.sunbeltsoftware.com</a><br> with the body: unsubscribe exchangelist<o:p></o:p></p> <p>---<br> To manage subscriptions click here: <a href=3D"http://lyris.sunbelt-softwar= e.com/read/my_forums/"> http://lyris.sunbelt-software.com/read/my_forums/</a><br> or send an email to <a href=3D"mailto:listmana...@lyris.sunbeltsoftware.com= ">listmana...@lyris.sunbeltsoftware.com</a><br> with the body: unsubscribe exchangelist<o:p></o:p></p> </div> --- <BR> To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ <BR> or send an email to listmana...@lyris.sunbeltsoftware.com <BR> with the body: unsubscribe exchangelist --- <BR> To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ <BR> or send an email to listmana...@lyris.sunbeltsoftware.com <BR> with the body: unsubscribe exchangelist --- <BR> To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ <BR> or send an email to listmana...@lyris.sunbeltsoftware.com <BR> with the body: unsubscribe exchangelist </BODY> </html> --_000_2740400CE64D4148916D800910CECEF610A98F23SRVMARSintranet_--
