We've just used Crown to move back to the UK. Can't really complain except that
their groupage delay took nearly three months instead of the one month they
originally said.
----- Original Message -----
From: Sarah Watterson
To: The Moscow Expat List
Sent: Sunday, December 23, 2007 8:01 PM
Subject: Re: Expat List moving from germany
we have found Crown to be the best in terms of price and their ability to
communicate and stay in communication.
----- Original Message ----
From: Amy Kouznetsova <[EMAIL PROTECTED]>
To: Human Resources <[EMAIL PROTECTED]>; The Moscow Expat List
<[email protected]>
Sent: Sunday, December 23, 2007 4:13:59 PM
Subject: Re: Expat List moving from germany
We've had three moves with FROESCH and had administrative drama and stress
during all three moves and damage during two of them. The last move was so
stressful, I don't have words to describe it, and they doubled their estimate
halfway through the move based on their mistake and held our stuff in their
warehouse unless we agreed to the extra charges. It took FROESCH's carrier
over five months (and countless e-mails and follow-up) to remit payment for
damage after the penultimate move, and FROESCH has not even responded to our
last claim that we submitted in September.
On Dec 22, 2007 4:48 PM, Human Resources <[EMAIL PROTECTED]> wrote:
moving my stuff from U.S., checked all firms including Paxton, FROESCH had
(by far) the best shipping and insurance rates.
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