I have lived in Moscow for more than 20 years. I have used Liga for many years now after having some lukewarm experiences with other visa services. Vadim has helped me out of numerous problems with my visas over the years. He is a lifesaver. I have never once had a problem with Liga or with Vadim. I have recommended him and his firm to my friends and never once have I heard that there was a problem. To the contrary, my friends have reported back to me that Liga provided excellent service and advice.
I am sorry you have had a problem at Liga. But I cannot agree with you concerning your recommendation. I will continue to use Liga for all my visa needs and I will continue to recommend them to my friends and acquaintances. Of course, if something changes at Liga, I may change my mind. But my most recent visa through Liga was just last week and once again, Vadim came through just as he always has. He got me visas when no one else could. P.S. In the interest of full disclosure, I do not work for Liga, nor have I ever worked for them. I do not get any compensation from Vadim for any reason and I never have. My loyalty to Vadim is strictly because he has saved my ass so many times in the past that I feel I must stand up for him and his firm. We can go private with this discussion, Kimberly, if you want to hear details, but stop badmouthing Liga. On Sat, Jun 30, 2012 at 10:59 AM, Jerome <[email protected]> wrote: > I have lived in Moscow for more than 20 years. I have used Liga for many > years now after having some lukewarm experiences with other visa services. > Vadim has helped me out of numerous problems with my visas over the > years. He is a lifesaver. I have never once had a problem with Liga or > with Vadim. I have recommended him and his firm to my friends and never > once have I heard that there was a problem. To the contrary, my friends > have reported back to me that Liga provided excellent service and advice. > > I am sorry you have had a problem at Liga. But I cannot agree with you > concerning your recommendation. I will continue to use Liga for all my > visa needs and I will continue to recommend them to my friends and > acquaintances. Of course, if something changes at Liga, I may change my > mind. But my most recent visa through Liga was just last week and once > again, Vadim came through just as he always has. He got me visas when no > one else could. > > P.S. In the interest of full disclosure, I do not work for Liga, nor have > I ever worked for them. I do not get any compensation from Vadim for any > reason and I never have. My loyalty to Vadim is strictly because he has > saved my ass so many times in the past that I feel I must stand up for him > and his firm. > > We can go private with this discussion, Kimberly, if you want to hear > details, but stop badmouthing Liga. > > > On Fri, Jun 29, 2012 at 5:36 PM, Kimberly Zenz <[email protected]> wrote: > >> Hello all, >> >> I just left the Liga Visa and such a surprising, unpleasant experience >> that I thought I should pass it on and help others avoid the same >> treatment. I know that they are popular on this list and I used them once >> in the past with no trouble so I anticipated no problem this time. When I >> went to pick up my visa it was the wrong type. I had originally requested >> the type that it was, but had to change it to include travel to assist a >> seriously ill relative. The office swore they never received my new >> application but I was able to show them on my phone that I had sent it. I >> did not get a second confirmation after I emailed it, but I never got one >> for the first visa type, nor did my collegue who also used Liga Visa, so I >> did not expect one. The office then set for Vadim, company owner and the >> main point of contact for customers coming from expat.ru >> >> From the beginning Vadim was angry. He did not want to try and solve the >> problem or even hear what it was. He certainly did not want to hear my >> explanation of events - every time that I tried to tell him he angrily >> interrupted. When I tried to show him the email that I sent him on my >> phone, placing it on his desk, he threw it back at me! He also accused me >> of lying, and of having written the email just then. I sent the email from >> my personal gmail address and repeatedly offered to log on on his computer >> so that he could see all correspondence and the dates on Google's servers. >> He refused, quite angry by now, yelling and threatening to call security. I >> was still trying to solve the visa problem though and asked him to please >> look at my email to see that I hadn't lied. Instead he got even angier and >> more insulting. At this point, to my embarrassment, I started to cry. I am >> upset about the relative and was very concerned about getting to see them. >> I explained this. >> >> Vadim responded by again saying that we were in his office, he could do >> as he liked and that he was calling security. He was yelling quite loud by >> this point. He tore my paperwork up in front of me and told my colleague, >> who came to get an unrelated visa invitation to process in Vilnius, that he >> (Vadim) would ensure that my colleague couldn't get his visa there (literal >> quote "Vilnius is closed to you!"). >> >> All because I asked him to investigate an error in visa type. I suspect >> that the immediate anger and rudeness was to avoid having to do so and >> uncovering an error by him or his staff. In that case he succeeded, as we >> left without my visa. I must now find very quick alternative arrangements >> and am very sorry that I ever put my trust in Vadim and Liga Visa. I am of >> course angry, but I am also in a state of shock - never in my adult life >> have I seen someone react to a normal request in such an angry, violent and >> rude manner. It was beyond unprofessional, it was a little crazy. There are >> many visa services in Moscow and abroad, I recommed that you use one of the >> others the next time you or someone you know needs one and avoid the risk >> of both not getting the visa you need and the angry threats. >> >> - Kimberly >> >> _______________________________________________ >> Expat mailing list >> [email protected] >> http://www.lists.ru/mailman/listinfo/expat >> http://www.expat.ru/forum/ >> > > > > -- > *s/* Jerome W. Dewald > > If they give you ruled paper, write the other way. > -- Juan Ramon Jiminez > > Consistency is the last refuge of the unimaginative. > -- Oscar Wilde > > ...when you have eliminated the impossible, whatever remains, however > improbable, must be the truth. > -- Sir Arthur Conan Doyle, (Sherlock Holmes) > > -- s/ Jerome W. Dewald The stupid neither forgive nor forget; the naive forgive and forget; the wise forgive but do not forget. -- Thomas Szasz, The Second Sin (1973) "Personal Conduct"
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