Thanks again Rebecca,

I am not sure how we are meant to be trolls - I have no outside agenda and
strongly dislike nastiness online or off (hence my original complaint!). It
makes me sad to see legitimate concern answered with a nasty accusation - I
didn't send my initial warning about Vadim and Liga Visa in order cause
trouble. I did it because I had a genuinely upsetting experience and wanted
to help others avoid the same. Advice and ideas for navigating Moscow is
the raison d'ĂȘtre for this list, and I believe that advice about good firms
and bad, including the bad Liga Consultant, has a place.

- Kimberly

Some clarity on trolls:
http://en.m.wikipedia.org/wiki/Troll_(Internet)

On Monday, July 2, 2012, Jerome Dewald wrote:

> To the extent that Kimberly wants to raise a complaint, I agree with you
> and I respect her complaint.  But this has now become a rant.
>
> Except for the occasional troll who would like only to prolong and inflame
> the rant, I have heard no one else bring forth a similar or, in fact, any
> complaint about Liga or Vadim.  For this reason I think it is time for her
> to stop badmouthing Vadim, let her complaint rest and let the rest of us
> get on with something more interesting, like sex on airplanes, getting
> drunk, or how bad the airlines and landlords are in Russia.
>
>
> On Mon, Jul 2, 2012 at 2:21 AM, John Riley <[email protected]> wrote:
>
> Hey Jerome,
>
> Isn't it in all our interests to hear both the good & the not so good
> about the services we need to avail ourselves of, especially given that
> many of them are overpriced & come on many occasions with dubious customer
> service?? If Kimberley (who I've never met) had a bad experience, is she
> badmouthing by recounting what happened to her?? The heart of her dispute,
> as she recounts it, was the reaction to a problem that she explains was of
> Liga's making - perhaps in all your years they never got it wrong to the
> extent that you had cause to complain.
> My own personal experience in Russia is that there's insufficient
> competition to the extent that standards of service fluctuate, & providers
> become complacent. Thus I'm never surprise by how experiences vary
> customer to customer.
> I've used Liga in the past & was quite satisfied but if someone else
> genuinely had a different experience I'm interested to hear about it.
> Cheers
>
>
> On 7/1/12 12:00 PM, "[email protected]" <[email protected]>
> wrote:
>
> >Send Expat mailing list submissions to
> >       [email protected]
> >
> >To subscribe or unsubscribe via the World Wide Web, visit
> >       http://www.lists.ru/mailman/listinfo/expat
> >or, via email, send a message with subject or body 'help' to
> >       [email protected]
> >
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> >
> >When replying, please edit your Subject line so it is more specific
> >than "Re: Contents of Expat digest..."
> >
> >
> >Today's Topics:
> >
> >   1. Re: Expat List WARNING: Avoid Liga Consultant/Rusvis.org!
> >      (Jerome Dewald)
> >   2. Re: WARNING: Avoid Liga Consultant/Rusvis.org!
> >      ([email protected])
> >
> >
> >----------------------------------------------------------------------
> >
> >Message: 1
> >Date: Sat, 30 Jun 2012 11:00:07 +0400
> >From: Jerome Dewald <[email protected]>
> >Subject: Re: Expat List WARNING: Avoid Liga Consultant/Rusvis.org!
> >To: The Moscow Expat List <[email protected]>
> >Message-ID:
> >       <CAD+1ou_1VwNmkb3pTSAAn9UPOCsP18H8-S4=0M4XCtzQ1UfH=
> [email protected]>
> >Content-Type: text/plain; charset="koi8-r"
> >
> >I have lived in Moscow for more than 20 years.  I have used Liga for many
> >years now after having some lukewarm experiences with other visa services.
> >  Vadim has helped me out of numerous problems with my visas over the
> >years.  He is a lifesaver.  I have never once had a problem with Liga or
> >with Vadim.  I have recommended him and his firm to my friends and never
> >once have I heard that there was a problem.  To the contrary, my friends
> >have reported back to me that Liga provided excellent service and advice.
> >
> >I am sorry you have had a problem at Liga.  But I cannot agree with you
> >concerning your recommendation.  I will continue to use Liga for all my
> >visa needs and I will continue to recommend them to my friends and
> >acquaintances.  Of course, if something changes at Liga, I may change my
> >mind.  But my most recent visa through Liga was just last week and once
> >again, Vadim came through just as he always has.  He got me visas when no
> >one else could.
> >
> >P.S.  In the interest of full disclosure, I do not work for Liga, nor have
> >I ever worked for them.  I do not get any compensation from Vadim for any
> >reason and I never
>
>
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