Hoyt....check this out if you think they've been idle concerning
docs.
http://www.linux-mandrake.com/en/fdoc.php3
Alan
Hoyt wrote:
>
> ----- Original Message -----
> From: Rich Clark <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, March 09, 2000 6:04 AM
> Subject: Re: [expert] List Bitching
>
> > Maybe what the list needs is a FAQ page posted somewhere. Someone
> > subscribes to the list, they get the nice new welcome note from the list
> > manager that gives them pointers about how to post, what to post and where
> > to look for answers *before* they post the same question that's been asked
> > and answered countless times before. Everyone else has a FAQ, why don't
> > we?
> >
>
> This has been suggested before, a volunteer actually wrote a doc about it
> and, as it has happened so many times, the effort was officially ignored.
> Given my irregular correspondence with Mandrake about some of these issues,
> they seem to misunderstand what the users are saying and apply inappropriate
> remedies. Still, they have made significant improvements in documentation
> and support.
>
> As long as I am writing, let me state that the purposes of this mail list
> could better be served in a discussion forum venue. That would provide an
> easier way to follow threads and be easier to moderate. Many companies
> sponsor their own discussion forums and servers, why not Mandrake?
>
> And why has Mandrake not done anything more significant on the docs side? I
> gather from this list and the cooker list that Mandrake collectively has a
> predisposition to add the latest gadgets and features, often embracing beta
> code, at the expense of documentation in order to rapidly differentiate
> itself from RedHat (there's some Mandrake corporate angst about that). A
> number of bugs or issued remain unresolved while new packages are added at a
> frenetic pace. On the other hand, I have seen bug fixes be applied within
> minutes of a post to this list or to the cooker list; it's just a matter of
> priorities. Mandrake sets the priorities.
>
> My suggestion is for the Mandrake users to reclaim their Linux birthright
> and solve the problems themselves. We can do this by supporting Tom at
> MandrakeUser.Org. This support can be accomplished by 1) identifying those
> annoying bugs and suggesting solutions (and creating patches if possible)
> and 2) writing HOWTOs and documentation. In other words, we should become
> part of the solution.
>
> Hoyt
>
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