DAVID: That is in fact a fuser error. We had THAT EXACT error on one of ours about 4 months ago, and the fuser was replaced (we were lucky there, still under warrenty).
We recently had to buy a fuser assembly, and the price is $650 Canadian, about $450 US (OUCH!). Still cheaper than flying a tech to you. __________________________________________________________ /More rant: (last time - I promise ;^) The real pity is that the 4100N had such great potential for us, as we have to monitor and maintain network printers over an area not much smaller than all of Tanzania, and the web server, and controls built in were great, and being IP based, there is no O/S issues. I often use my linux laptop to check up on the printers to see error logs, toner level, and manage access. Maybe (dreaming here) if the jack-asses in management at HP see that they are well and truly on their way to losing the printer market, they will admit the screw-up, and issue a recall, or at least provide the PROPER fuser assembly for free. The change -out is easy, and I think most end-users would be happy to exchange the fuser themselves. I thank people for their tolerance of the rant here, and ask that everyone who has a negative experience with the 4100 post to all the groups they subscribe to. If people shout loud enough, sometimes the jack-asses do listen. Ken <SNIP, SNIP, SNIP> > Can I join this rant? I am based in Tanzania and access to support is a > little tricky for some things. We have been running a system that prints > out A4 forms from a database. The forms are updated manually by > > We recently got a HP4100 and it is the biggest piece of trash ever. It > has yet to reach 500 pages total. We have not been able to identify what > the problem is (we get a helpful message that says something like "Error > 52" which the manual says means "Call out the service guy". We can't > afford his airfare. It will cost us a fortune to send it back and we are > close to dumping it. Can you give me some more details on that spare > part? If I can order one I might be able to save the thing. > > Dave >
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