On Apr 24, 11:12 am, "Steve Onnis" <[EMAIL PROTECTED]> wrote:
> I was just making comment on using open source applications in a commercial
> environment. I actually have my own cms product so I don't use farcry.  I
> guess from a support perspective it is more of a "who do we go to if
> something goes wrong" sort of thing.  But then again im not the one asking
> the question :)

If you were to look at other commercial CMS vendors, how many support
offerings do they have?  Often vendor level support is provided by the
vendor only -- ie. they are the only ones with access to the source.
In an open source environment there is potential for more engineering
level support options as more people typically have the ability to
affect change in the code base.  In the case of FarCry, Daemon
obviously provides your typical "vendor level" support.  The fact that
other options exist is a bonus.

If you were really asking for consulting suppport -- ie. the ability
for a company to help you build and enhance an existing application
I'm sure you get a few more responses from the community in this
regard.

Best regards,

-- geoff
http://www.daemon.com.au/


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