Why Some Students Continue to Value Individual, Face-to-Face Research 
Consultations in a Technology-Rich WorldTrina J. Magi and Patricia E. Mardeusz
November 2013 College & Research Libraries vol. 74 no. 6 605-618 


Abstract 

For decades, academic librarians have 
provided individual research consultations for students. There is little 
information, however, about why students schedule consultations, the kinds of 
assistance students feel are provided by librarians during consultations, and 
what students find valuable 
about face-to-face consultations, even with the availability of online 
research help. This exploratory, qualitative study of 
individual research consultations at the University of Vermont gathered 
students’ views on these questions. The findings will help 
librarians better understand how individual consultations serve students and 
what role consultations should play in the mix 
of reference services offered. 


http://crl.acrl.org/content/74/6/605.full.pdf+html

STEPHEN B. ALAYON
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