John:

Try the following URL and go to question #6.

http://www.polaroidwork.com/home/LLframeset.jsp?body=http%3A%2F%2Fwww.polaro
idwork.com%2Flisting%2FListing.jsp%3FFOLDER%253C%253Efolder_id%3D58263%26FOL
DER%253C%253EbrowsePath%3D58263%26ASSORTMENT%253C%253East_id%3D58263%26bmUID
%3D984362506401

If that doesn't work, seek out the FAQ's under the heading of Online
Assistance at http://www.polaroidwork.com. Or just call the 800 number if
you are in the USA.

John

  > -----Original Message-----
  > From: [EMAIL PROTECTED]
  > [mailto:[EMAIL PROTECTED]]On Behalf Of John Hinkey
  > Sent: Sunday, January 10, 1904 5:58 PM
  > To: [EMAIL PROTECTED]
  > Subject: Re: filmscanners: Spritscan 4000 sensor cleaning kit
  >
  >
  > Well, I gave it a try and could not find this article.  Is the
  > link right?
  >
  >
  > John Hinkey
  > Seattle, WA
  >
  > "Hemingway, David J" wrote:
  > >
  > > Polaroid has found that the load sensor for the film carrier
  > can sometimes
  > > collect dust that renders the sensor inoperative.  The scanner may run
  > > continuously. Running continuously can also occur if the
  > scanner is set to
  > > SCSI ID 7 which is a test position and not a fault.
  > > Polaroid has made available, free of charge, a cleaning brush kit that
  > > cleans this sensor. For customers in the US, call
  > 1-800-432-5355 (Mon-Fri,
  > > 8am to 8pm EST). Ask for a SprintScan 4000 Cleaning Brush
  > Accessory, part
  > > number CPS 546
  > > The link below should take you to the article.
  > > Thanks
  > > David
  > >
  > > -
  > >
  > >
  > http://www.polaroidwork.com/home/LLframeset.jsp?body=http%3A%2F%
  > 2Fwww.polaro
  > >
  > idwork.com%2Flisting%2FListing.jsp%3FFOLDER%253C%253Efolder_id%3
  > D58263%26FOL
  > >
  > DER%253C%253EbrowsePath%3D58263%26ASSORTMENT%253C%253East_id%3D5
  > 8263%26bmUID
  > > %3D984362506401
  >

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