I see you are in Oz, so better say that I only got a reply after I spoke to 
them by phone, and told them that I had NOT got a reply previously. And I 
was only speaking to them by phone because I had one of their scanners on 
my desk (i.e. they owned it, mine was here as well) and thus they had a 
vested interest in making contact. Like all organisations Maxwell have good 
and bad people but so far I have only struck one good one.

As a responsive helpful organisation, they are appalling.

Julian


At 11:10 03/12/01, Rob wrote:
>Julian Robinson wrote:
> > BTW I emailed Nikon in Australia about exactly this question (how does the
> > LS40/4000 handle the blown highlights problem) and you can guess their
> > totally useless reply - "what blown highlights?, we have many satisfied
> > users and no-one has ever complained ... blah blah"
>
>And you got a reply!!!!!!
>
>They are not very accommodating as an agency for Nikon.  And now we have to
>send Polaroid stuff to them for repair.
>
>Rob

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