One problem that has not been mentioned (I think) is where a single
individual is responsible for multiple installations on many computers.
We are an institution where everyone (students, faculty, librarians,
etc.) has an institutional laptop. Because the laptops are mobile,
users do not use networked software (for most things); rather all
software is installed on each machine. Standard stuff is on a template,
so can be installed collectively. Specialist software (such as
Sibelius/Finale) must be installed individually.
One year, I had to install 70 individual copies of Sibelius one at a
time. The registration codes were a nightmare, since each and every
code had to be read from the computer, sent to tech support (70 e-mail
messages each way), the answer codes read and then fed individually
into each computer. It took several days, during the first week of
classes - normally a busy time anyway..
Added to this was the problem of computers that went wrong due to
accidents, viruses, etc. These had to be done all over again. (One
student I re-installed seven times in one term!)
In this case, the response-code type of registration is impossible to
manage.
GJC
To: "J. Simon van der Walt"
<[EMAIL PROTECTED]>,
"David H. Bailey" <[EMAIL PROTECTED]>
From: "William Roberts" <[EMAIL PROTECTED]>
Copies to: [EMAIL PROTECTED]
Send reply to: [EMAIL PROTECTED]
Subject: Re: [Finale] RE: 2004 Panic
Organization: Lycos Mail (http://www.mail.lycos.com:80)
Date sent: Sun, 10 Aug 2003 12:58:55 0000
> David H. Bailey wrote:
>
> >Then you have to contact Sibelius (which does NOT have 24/7 live or
> >electronic installation assistance) and meekly ask for permission to
> >start using your legally purchased software again.
>
> I can't believe that I sound like a Sibelius apologist, but in the
> interest of even-handedness, it *is* possible to re-register your copy
> of Sibelius over the internet by filling in a form on their web site at
> any time of the day or night, without the need to talk to somebody
> there. I agree that this still poses problems if you don't have
> internet access, but for most people this is probably good enough.
>
> Best,
> -WR
>
>
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