Hi Lawrence,

   Are you using Mac or Win (and which specific version)?

   If Windows Vista or 7, you will need to right-click on the application icon
   and select "Run as Administrator". UAC will then allow Finale to save the
   registration information. 2006 isn't officially supported on anything beyond
   Windows XP, so I can't guarantee it'll work.

   We do not block old authorizations at all or deactivate them, by the way. If
   you can't authorize an older version, it's usually due to compatibility
   problems or both authorization spots are full (which just requires a contact
   to support for us to clear them for you).

   Thanks,

   Justin Phillips
   Notation Product Specialist
   MakeMusic, Inc
   On Nov 2, 2011, at 12:34 PM, Eric Dannewitz wrote:

   You are going to need to call them about it. I think when they come
   out with a new version of finale, they deactivate the online reg for
   the year before.....so I think finale 2011 might register, but finale
   2010 would not
   Sent from my iSomething
   --
   Eric Dannewitz
   Musician/Polymath/Evil Genius
   [1]http://www.ericdannewitz.com/
   iMessage ericdannew...@me.com
   On Nov 2, 2011, at 10:24 AM, Lawrence Yates <yateslawre...@gmail.com> wrote:

     Hi folks,

     Yesterday my laptop went up in smoke (literally) and I've bought a new

     one.

     Problem number one:

     I've installed Finale (2006 - windows) on my new machine but I haven't a

     clue how to register it.  I've followed the instructions (several times)

     and it says it's registered right up until I restart Finale, then it tells

     me it's not registered and I have 30 days to do so.  Can anybody help?

     Problem number two:

     I can't get Garritan orchestra to work at all.  I had this problem when I

     first put Finale on my old laptop but I can't remember what I did to solve

     it - I seem to remember it involved manually moving some files.

     Can anybody help on either or both of these problems please.

     Thanks,

     Lawrence

     --

     Lawrenceyates.co.uk

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References

   1. http://www.ericdannewitz.com/
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