Hi Lawrence, Are you using Mac or Win (and which specific version)?
If Windows Vista or 7, you will need to right-click on the application icon and select "Run as Administrator". UAC will then allow Finale to save the registration information. 2006 isn't officially supported on anything beyond Windows XP, so I can't guarantee it'll work. We do not block old authorizations at all or deactivate them, by the way. If you can't authorize an older version, it's usually due to compatibility problems or both authorization spots are full (which just requires a contact to support for us to clear them for you). Thanks, Justin Phillips Notation Product Specialist MakeMusic, Inc On Nov 2, 2011, at 12:34 PM, Eric Dannewitz wrote: You are going to need to call them about it. I think when they come out with a new version of finale, they deactivate the online reg for the year before.....so I think finale 2011 might register, but finale 2010 would not Sent from my iSomething -- Eric Dannewitz Musician/Polymath/Evil Genius [1]http://www.ericdannewitz.com/ iMessage ericdannew...@me.com On Nov 2, 2011, at 10:24 AM, Lawrence Yates <yateslawre...@gmail.com> wrote: Hi folks, Yesterday my laptop went up in smoke (literally) and I've bought a new one. Problem number one: I've installed Finale (2006 - windows) on my new machine but I haven't a clue how to register it. I've followed the instructions (several times) and it says it's registered right up until I restart Finale, then it tells me it's not registered and I have 30 days to do so. Can anybody help? Problem number two: I can't get Garritan orchestra to work at all. I had this problem when I first put Finale on my old laptop but I can't remember what I did to solve it - I seem to remember it involved manually moving some files. Can anybody help on either or both of these problems please. Thanks, Lawrence -- Lawrenceyates.co.uk _______________________________________________ Finale mailing list Finale@shsu.edu http://lists.shsu.edu/mailman/listinfo/finale _______________________________________________ Finale mailing list Finale@shsu.edu http://lists.shsu.edu/mailman/listinfo/finale References 1. http://www.ericdannewitz.com/ _______________________________________________ Finale mailing list Finale@shsu.edu http://lists.shsu.edu/mailman/listinfo/finale