P.S. Meant to give Curtis at Finale tech support credit for helping sort this out. Thanks!
Doug On Jun 27, 2012, at 9:09 AM, Doug Walter wrote: > Successful resolution: > > Just to warn anyone else who might be succumbing to old habits, I had done > something that turns out to be unnecessary for versions since 2010 - I had > created a Finale 2012 folder inside my Applications folder and put the Finale > 2012 app inside it along with the Finale 2012 Preferences file. I've been > doing that for years, because that used to be the only way to keep multiple > versions of Finale on your hard disk and still keep them from trying to use > each other's Preferences files. > > I'm told that's no longer necessary, and in fact by creating a new Finale > 2012 folder in my Applications folder, the 2012b updater didn't find the > original app and instead created a new (non-functioning) one outside my > Finale 2012 folder, leaving the original one alone. Once I dragged the 2012 > app out of its own folder and reran the installer, it found it and > successfully updated it. > > I'm especially interested in using the new version to see if it will in fact > generate new FAN files for the Bill Duncan chord symbol fonts so I don't have > to search for the proper version of the FAN file if I'm using a document that > can't find it for some reason. What keeps happening is that ties, etc. don't > position correctly in Rhythmic Notation if you don't have the correct FAN > file installed, so I'm hopeful this will smooth things out in that department. > > Doug > > > On Jun 26, 2012, at 10:38 PM, Phillips, Justin wrote: > >> We haven't seen this before and this is pretty odd. Do you know if Finale >> was running when you tried to update? >> >> Also, I would highly encourage you to contact our support team about this so >> we can learn a bit more. >> >> --- >> Justin Phillips >> Portfolio Manager-Notation Products >> MakeMusic, Inc. >> 763-772-3964 >> >> >> On Jun 26, 2012, at 11:49 PM, "Doug Walter" <dew...@earthlink.net> wrote: >> >>> Anybody else having any trouble updating FinMac 2012 to 2012b? I downloaded >>> the updater and ran it , seemingly without problems, but instead of >>> updating the Finale 2012.app, it created a separate Finale 2012.app in my >>> Applications folder, but outside the Finale 2012 folder which contains >>> only the original app and the Finale 2012 Preferences file. >>> >>> Once it did that, all my Finale files on my disk now have generic file >>> icons. If I try to open a Finale file by double-clicking it, or if I try to >>> open 2012b by double-clicking the application icon, I get the message >>> "Unhandled exception caught" on a generic-looking document icon with a >>> pencil, a ruler and a brush(?) on it. If I OK out of that dialog, I get the >>> "Finale quit unexpectedly" dialog. >>> >>> 8-core Mac Pro, recently installed Lion 10.7.4. >>> >>> I even reinstalled the original 2012 app and redownloaded the updater, but >>> same result. Also tried rebooting the computer. >>> >>> Any enlightenment welcome. >>> >>> Thanks, >>> Doug >>> _______________________________________________ _______________________________________________ Finale mailing list Finale@shsu.edu http://lists.shsu.edu/mailman/listinfo/finale
