I haven’t seen this before. Do you have any USB devices attached to the computer (other than a mouse and keyboard)? If so, try removing all of them, restarting the computer, and re-launching Finale. Does the same error appear?
If so, try this: 1. Close Finale if open. 2. Navigate to: * Windows XP: C:\Documents and Settings\(Your User Name)\Application Data*\MakeMusic\Finale 2014 * Windows Vista/7/8: C:\Users\(Your User Name)\AppData*\Roaming\MakeMusic\Finale 2014 *This is a hidden folder. To show hidden files and folders, go to the Explorer's Tools Menu (XP) or the Organize Menu (Vista/7), Folder and Search Options, the View tab, and Show hidden files and foldersFor this pathway in Finale 2010 and previous click here 3. In this folder you will see two files that have the type Configuration Settings. This files have an icon that look like a notepad with a gear. They are listed as: * Finale.ini * Finmidi.ini 4. Delete these files. 5. Empty the Recycle Bin. 6. Restart the computer. 7. Run Finale. Finale will now reset itself to it's default settings. It will also ask you to set the MIDI setup again. ___________________________________ Justin Phillips Senior Product Manager M 952 • 388 • 3064 D 952 • 818 • 3819 F 952 • 818 • 3919 www.makemusic.com <http://www.makemusic.com/> <http://www.makemusic.com/> On 11/4/13, 2:15 PM, "Lawrence Yates" <yateslawre...@gmail.com> wrote: >pps > >And now, for the second time it's crashed and shut itself down. > >I'm afraid this is not filling me with confidence. I had pretty well >decided to upgrade but already I'm having my doubts. First impressions >count for a lot. > >Lawrence > > >On 4 November 2013 20:09, Lawrence Yates <yateslawre...@gmail.com> wrote: > >> PS >> >> In the audio output box the channel box is greyed out. >> >> >> On 4 November 2013 20:03, Lawrence Yates <yateslawre...@gmail.com> >>wrote: >> >>> When I start Finale I get: >>> >>> Finale's Audio Engine failed to load. Please restart Finale. Error >>>code 7 >>> >>> Audio Output source was "Primary Sound Driver". >>> >>> I changed it to "Realtek HD Audio output and restarted Finale. >>> >>> Same error message. >>> >>> When I try to playback anything the cursor appears at the start of the >>> line then stops. >>> >>> Cheers, >>> >>> Lawrence >>> >>> >>> On 4 November 2013 15:38, Phillips, Justin >>><jphill...@makemusic.com>wrote: >>> >>>> Mac or Windows? >>>> >>>> If you go to MIDI/Audio Menu > Device Setup > Audio Setup, what is >>>> selected as your Audio Output source? If it’s correct, can you reply >>>>with >>>> what is all listed there? >>>> >>>> Thanks! >>>> ___________________________________ >>>> Justin Phillips >>>> Senior Product Manager >>>> >>>> M 952 • 388 • 3064 D 952 • 818 • 3819 >>>> F 952 • 818 • 3919 www.makemusic.com <http://www.makemusic.com/> >>>> >>>> <http://www.makemusic.com/> >>>> >>>> >>>> >>>> >>>> On 11/4/13, 9:35 AM, "Lawrence Yates" <yateslawre...@gmail.com> wrote: >>>> >>>> >I've downloaded the demo version but the playback function has failed >>>> so I >>>> >can't actually hear anything. >>>> > >>>> >Have I done something wrong? >>>> > >>>> > >>>> >On 4 November 2013 15:28, Phillips, Justin <jphill...@makemusic.com> >>>> >wrote: >>>> > >>>> >> If anyone else has issues with this, try refreshing the page. >>>> >> ___________________________________ >>>> >> Justin Phillips >>>> >> Senior Product Manager >>>> >> >>>> >> M 952 • 388 • 3064 D 952 • 818 • 3819 >>>> >> F 952 • 818 • 3919 www.makemusic.com >>>><http://www.makemusic.com/> >>>> >> >>>> >> <http://www.makemusic.com/> >>>> >> >>>> >> >>>> >> >>>> >> >>>> >> On 11/4/13, 9:25 AM, "Dalvin Boone" <dalvin.boo...@frontier.com> >>>> wrote: >>>> >> >>>> >> >Well, the first time I clicked on the link it took me to a page >>>> where I >>>> >> >had to log in, and then to an upgrade for Finale 2012. I exited >>>> that, >>>> >> >returned to the e-mail and clicked the link again. This second >>>>try >>>> >>gave >>>> >> >me the 2014 upgrade page without logging in again, and I am now >>>> >> >downloading a zipped 2014, slowly. >>>> >> > >>>> >> >Dalvin Boone >>>> >> > >>>> >> >-----Original Message----- >>>> >> >From: finale-boun...@shsu.edu [mailto:finale-boun...@shsu.edu] On >>>> >>Behalf >>>> >> >Of Phillips, Justin >>>> >> >Sent: Monday, November 04, 2013 6:52 AM >>>> >> >To: finale@shsu.edu >>>> >> >Subject: Re: [Finale] And there it is, folks: Finale 2014 is here >>>>- >>>> >> > >>>> >> >Hi all, >>>> >> > >>>> >> >There was an error with an email release that I haven't tracked >>>>down >>>> >>yet >>>> >> >(I've been in the past couple hours as we've been prepping for the >>>> >> >launch). I apologize for the error, obviously it was meant to go >>>>out >>>> >> >later today. >>>> >> > >>>> >> >___________________________________ >>>> >> >Justin Phillips >>>> >> >Senior Product Manager >>>> >> > >>>> >> >M 952 • 388 • 3064 D 952 • 818 • 3819 >>>> >> >F 952 • 818 • 3919 www.makemusic.com >>>><http://www.makemusic.com/ >>>> > >>>> >> > >>>> >> > <http://www.makemusic.com/> >>>> >> > >>>> >> > >>>> >> > >>>> >> > >>>> >> >On 11/4/13, 5:02 AM, "Phil Buglass" <bloke...@comcast.net> wrote: >>>> >> > >>>> >> >>I received the email, but none of the embedded bits was there, >>>>just >>>> >>the >>>> >> >>empty boxes. When I click on the link, I get "cannot open this >>>> >> >>page"... >>>> >> >> >>>> >> >>Phil. >>>> >> >> >>>> >> >>At 04:03 AM 11/4/2013, you wrote: >>>> >> >>>Content-Transfer-Encoding: base64The link(s) on the initial >>>>page do >>>> >> >>>read 2014 but then when clicking on “Learn More” or “Upgrade >>>>Not >>>> >> >>>'HÀr even the 2014 photo/logo it’s all about 2012 >>>> >> >>>upgrading. And touting (among other things): >>>> >> >>> >>>> >> >>> “New in Finale 2012, Finale’s ScoreManager helps musicians >>>> quickly >>>> >> >>> make their creations look and sound any way they wish, with an >>>> >> >>> advanced control over staff playback and >>>> >> >>> appearance — all in one convenient place. As >>>> >> >>> revolutionary as the ScoreManager is, it’s just one part of a >>>> >> >>> comprehensive upgrade. By providing advances in appearance, >>>> playback >>>> >> >>> and new ways to share music, Finale 2012 enables musicians to >>>> >>achieve >>>> >> >>> the highest quality results in less time.” >>>> >> >>> >>>> >> >>>Eric did you actually get to a list of 2014 >>>> >> >>>features? And did anyone ELSE receive the >>>> >> >>>e-mail from MM this (Sunday) evening‚“\ÈX\œÙ[‚ŠŒJHM ‹MŽN >>>> >> >>> >>>> >> >>>@ >>>> >> >>>(559) 708-6027 (Limited-reception cell) >>>> >> >>>7145 Snyder Creek Road >>>> >> >>>Mariposa, CA 95338-9641 >>>> >> >>> >>>> >> >>>Chairman, Mariposa County Planning Commission President, >>>>Mariposa >>>> >> >>>County Arts Council, Incorporated Board Director, Economic >>>> >>Development >>>> >> >>>Corporation of Mariposa County Founding Music Director and >>>> Conductor, >>>> >> >>>The Mariposa Symphony Orchestra ♫ ♪ ♫ >>>> >> >>> >>>> >> >>>Marsden Marx Pages (former career ended by >>>> >> >>>disability): http://tinyurl.com/ygpj7og Mariposa Symphony >>>> Orchestra: >>>> >> >>>http://tinyurl.com/MariposaSO >>>> >> >>> >>>> >> >>>[][][][][][][][][][][][][][][][][][][] >>>> >> >>> >>>> >> >>>From: Eric Dannewitz >>>> >> >>>Sent: Sunday, November 03, 2013 10:58 PM >>>> >> >>>To: <finale@shsu.edu> >>>> >> >>>Subject: Re: [Finale] And there it is, folks: Finale 2014 is >>>>here - >>>> >> >>> >>>> >> >>>Link goes to 2014 finale for me >>>> >> >>> >>>> >> >>>Sent from my iSomething >>>> >> >>>-- >>>> >> >>>Eric Dannewitz >>>> >> >>>Musician/Polymath/Evil Genius >>>> >> >>>http://www.ericdannewitz.com >>>> >> >>> >>>> >> >>> > On Nov 3, 2013, at 10:56 PM, Mariposa >>>> >> >>> Symphony Orchestra <m...@sti.net> wrote: >>>> >> >>> > >>>> >> >>>Ù[]8 ™s try this, then: >>>> >> >>> > >>>> >> >>> > >>>> >> >>> >>>> >> >>>> >>>>>>>>><http://www.finalemusic.com/Promotions/2013/1010U/index.html]WÜÛÝ\ >>>> ˜ÙOX >>>> >> >>>ÚY] >>>> >> >>>Z >>>> >> >>> ]WÛYY][O@email&utm_campaign=Fin_2014Upg_EM1> >>>> >> >>> > >>>> >> >>>\™x &\ÈÛÛY]@ng very déjà vu going on here... >>>> >> >>> ˆ\Ü]HHÝ][€g of Finale 2014 in the e-mail I received this >>>>evening, >>>> >>the >>>> >> >>>links go to 2012....what IS going on at MM??! >>>> >> >>> > >>>> >> >>> > Les Marsden >>>> >> >>> >>>> >> >>>ŒJHM ‹MŽN >>>> >> >>> >>>> >> >>>B‚ƒSS’’s‚Óc#r„ÆÖ—FVB×&Pception cell) >>>> >> >>> >>>> >> >>>ÌM >>>> >> >>>HÛžY\ˆÜ™YZÈ›ØY ˆX\š\ÜØKÐHMLÀ38-9641 >>>> >> >>> ˆÚZ\›X[‹X\š\ÜØHÛÝ[ H[›š[™ÈÛÛ[Z\ÜÚ[Û€ >>>> >> >>> > President, Mariposa County Arts Council, Incorporated Board >>>> >> >>> > Director, Economic Development Corporation of Mariposa County >>>> >> >>> > Founding Music Director and Conductor, The >>>> >> >>> Mariposa Symphony Orchestra ♫ ♪ ♫ ˆX\œÙ[ˆX\ž Pages >>>>(former >>>> >> >>>career ended by >>>> >> >>>disability): http://tinyurl.com/ygpj7og >>>> >> >>>X\š\ÜØHÞ[\ÛžHܘÚ\ݘNˆ‹ËÝ[ž]@rl.com/MariposaSO >>>> >> >>>_______________________________________________ >>>> >> >>>Finale mailing list >>>> >> >>>Finale@shsu.edu >>>> >> >>>http://lists.shsu.edu/mailman/listinfo/finale >>>> >> >> >>>> >> >> >>>> >> >>“Outside of a dog, a book is a man’s best friend. >>>> >> >>Inside of a dog it’s too dark to read.” Groucho Marx >>>> >> >>_______________________________________________ >>>> >> >>Finale mailing list >>>> >> >>Finale@shsu.edu >>>> >> >>http://lists.shsu.edu/mailman/listinfo/finale >>>> >> >> >>>> >> >> >>>> >> > >>>> >> > >>>> >> >_______________________________________________ >>>> >> >Finale mailing list >>>> >> >Finale@shsu.edu >>>> >> >http://lists.shsu.edu/mailman/listinfo/finale >>>> >> > >>>> >> > >>>> >> > >>>> >> >_______________________________________________ >>>> >> >Finale mailing list >>>> >> >Finale@shsu.edu >>>> >> >http://lists.shsu.edu/mailman/listinfo/finale >>>> >> >>>> >> >>>> >> _______________________________________________ >>>> >> Finale mailing list >>>> >> Finale@shsu.edu >>>> >> http://lists.shsu.edu/mailman/listinfo/finale >>>> >> >>>> > >>>> > >>>> > >>>> >-- >>>> >Lawrenceyates.co.uk >>>> >_______________________________________________ >>>> >Finale mailing list >>>> >Finale@shsu.edu >>>> >http://lists.shsu.edu/mailman/listinfo/finale >>>> >>>> >>>> _______________________________________________ >>>> Finale mailing list >>>> Finale@shsu.edu >>>> http://lists.shsu.edu/mailman/listinfo/finale >>>> >>> >>> >>> >>> -- >>> Lawrenceyates.co.uk >>> >> >> >> >> -- >> Lawrenceyates.co.uk >> > > > >-- >Lawrenceyates.co.uk >_______________________________________________ >Finale mailing list >Finale@shsu.edu >http://lists.shsu.edu/mailman/listinfo/finale _______________________________________________ Finale mailing list Finale@shsu.edu http://lists.shsu.edu/mailman/listinfo/finale
