On 6/25/2014 11:39 PM, arabus...@austin.rr.com wrote:
> Do these "crashes" you're talking about include the situation where a box 
> pops up with the notice that "Finale has stopped working"?
>
> Aaron J. Rabushka
>
Yes.  And in most cases, that was followed by a recovery.

The fix that Jim suggested seems to have done the trick.  It boggles the 
mind that Finale would not issue a C patch to correct that.  It is 
really asinine to allow users to download this patch that pukes all over 
itself.

The same can be said for other problems that are well known by Finale, 
but that they don't bother to fix in a patch.  None of my keyswitch 
brass mutes worked.  There was a document that instructed the user to go 
into HP settings and make some changes.  They should have put this into 
a patch.  And that fix only fixes half the problem.  Now my bucket, cup 
and Harmon keyswitches work, but not straight mute and not "Open".

This company needs some service-oriented leadership.  These things 
aren't hard.  They just require commitment and discipline -- refusal to 
take short cuts.

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