Are they doing NAT? We ran into the same problem (Different FireWall
package tho) Our NAT address didn't have a reverse lookup associated with
it... Which is required for any site providing 128bit software... chances
are your customer won't be able to download 128 bit from Microsoft either...
>From: Administrator <[EMAIL PROTECTED]>
>To: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
>Subject: Need Help with download prob...
>Date: Mon, 01 Nov 1999 11:29:06 +0000
>
>Hello and Greetings to all,
>
> We have a customer that is trying to download the 128-bit encryption
>version of Netscape Communicator, but is unable to do so. Our service is
>running SonicWall Internet Firewall, and it seems that this may be the
>reason for his being unable to do so. Any kind advice on how we can
>accomplish this? All responses will be much appreciated. Thanks.
>
>Administrator, NetRamp.net
>-
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