Here are some links for setting TCP/IP parameters on Windows machines. I
have experienced many issues related to MTU when working with Ipsec (Very
PMTU unfriendly). The sysmptoms you describe are consistent with a smaller
MTU setting somewhere along the path from you to the server, especially if
other web and related internet activites are unaffected. Performing a
"tracert -d <www.affectedhost.com>" should show you A) The full path to the
server B) show you the point at which ICMP is being filtered C) the device
(probably router/load balancer) causing the problems. If a firewall is
filtering your ICMP you will never get the information and the above
symptoms may appear. The easiest way I have found is to set the MTU
(temporarily to the lowest practical value 576 (X.25) If you find it works
100% of the time then increment it up by 250 or so and test again. It may be
you need to set it to something like 1492 instead of the ethernet default
1500. HTH
Ken
(Watch for Wrap in Links)

http://support.microsoft.com/support/kb/articles/q120/6/42.asp?LN=EN-US&SD=t
ech&FR=1&qry=mtu&rnk=1&src=DHCS_MSPSS_tech_SRCH&SPR=WIN2000

Default MTUs for diferent topolgies
http://support.microsoft.com/support/kb/articles/Q140/3/75.asp?LN=EN-US&SD=t
ech&FR=1&qry=mtu&rnk=3&src=DHCS_MSPSS_tech_SRCH&SPR=WIN2000

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
On Behalf Of joe volk
Sent: Friday, October 26, 2001 2:03 PM
To: [EMAIL PROTECTED]
Subject: MTU, DNS, Both or None?


Sitting behind a Cisco 7206 perimeter router and 2
load balanced Gauntlet FWs on Solaris, internal client
browsers cannot access a few distinct, unrelated web
sites.  Either 403 errors (Netscape) or blank page
(IE) returned.  Our upstream provider is unable to
access these particular sites as well.

>From an unadvertized host in our DMZ (directly off the perimeter router) I
am able to access the sites 80% of the time.  Had a similar problem a while
back when it was determined that a device hosting the remote web server was
limiting MTU size.  Our upstream provider put in place a workaround to match
max MTU size
between us and remote site.   

1) Does this sound like an MTU-related problem or more
a DNS issue if remote site is attempting to do
resolution to determine if we are coming from a
particular domain?

2) Is there anything we can do at our site either on
router or firewalls to at least give us the same,
albeit less-than-stellar, results we get from our DMZ?

If more info is needed I will attempt to supply, but
cannot give too many specifics.

Any thoughts appreciated.

Joe Volk

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