Tim,

Ask the individuals to supply you with a printout of the messages that they feel
were un-necessarily delayed.  The header will tell you where the culprit is.

I know that we had a serious problem with our ISP this week on latency and we
sort of had to re-shape their heads with their own headers to get them to
respond.  But they did.

John Braden
Izar Associates, Inc.

"Timothy K. Cornelius" wrote:

> Does anyone on this list ever have email the takes as long as 1 week to be
> delivered. I know how MS exchange works and you can set a retry period (say
> 10 minutes)in the internet connection tab, but I have heard the some mail
> admins don't set a retry and the default time for retry is 24 hours. Or
> could a mail relay at my ISP be causing the problem. Now most of our mail
> goes to us just fine, but some people in the company (VP, secretaries of the
> Pres., Comptroller...etc.) are complaining about latency in their email
> delivery. Of course they are the ones you have the problem. Why couldn't it
> be some peon in interoffice mail with the problem?
>
> ANY help will be greatly appreciated.
>
> Tim
>
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