This message is from: [EMAIL PROTECTED] (Arthur Rivoire)
Hi from Carol at Beaver Dam Farm in Nova Scotia > >Date: Thu, 8 Feb 2001 20:22:08 -0600 >From: [EMAIL PROTECTED] >Subject: Re: FAMOUS FJORD FERTILITY & BDF Toril > >This message is from: [EMAIL PROTECTED] >Carol, > >You've confused me here. First you said you don't do a live foal >guarantee and then you say you would take a mare back the next year with >no extra charge. That sounds like a live foal guarantee. > >Steve > No, it's not a live foal guarantee. Our job is to get the mare safely bred. If we should fail to get her in foal during one breeding season (which by the way, we never have), then we'd allow the mare back for a second breeding season to try and get her in foal. Once she's vet checked safely in foal, and we recommend 45 days, then we've completed our part of the obligation. At that point, the balance of the stud fee is due. If I didn't make that clear, I apologise. --- We've also never had a mare bred by Gjest or any other stallion we've had, abort a pregnancy. Good luck I guess . . . or maybe just good Gjest Genes. Regards, Carol Hello Again, Steve - No wonder you're confused! I just reread my original message, and what I said was not what I meant. We do not offer a Live Foal Guarantee! We do have the best interest of the client foremost in mind, and that means satisfying them -- giving them what they came to us for, so if the mare didn't get bred in one season, we'd take her back the next. If she aborted soon after leaving us, we'd probably take her back also. But, if she had a stillborn foal, we would not take her back without an additional stud fee. We've never had a mare we bred not get in foal, and never had one not produce a foal, so I've not had any experience with the problem. But, if we did, I'd still have the best interest of the customer foremost in mind, and would try to satisfy him. In every aspect of our business, we have the satisfaction of the customer as the #1 priority. This is not written in contracts, but we have an earned reputation to maintain. We value our customers' trust, and enjoy satisfying them. And, I must say, we VERY MUCH ENJOY becoming friends with our customers, something you won't enjoy if you don't treat them right. That's just the way it is, and how we've done business for twenty years. Customers are always saying to us - "We've gotten much more than we thought we would." Horse Sale customers, and Beginner Driving Vacation guests as well. ---- That's the goal we work towards. Sorry about the confusion. Definitely my fault. Regards, Carol Carol and Arthur Rivoire Beaver Dam Farm Fjords II R.R. 7 Pomquet Antigonish County Nova Scotia B2G 2L4 902 386 2304 http://www3.ns.sympatico.ca/beaverdf
