RE: [flexcoders] Flex 2 patch timeline

[David Mendels]

Hi,   I think folks over interpreted Matt's email.  Please cut him (and us) some slack.   We will do patch releases.  We are staffed to do patch releases. We do need to aggregate up bugs and do them in a thoughtfull fashion because any fix can break something else. We base what we fix and when we do such releases on customer feedback--if we need to we might put out one immediately after a new release or we might go 6 months.  It depends on the issues our customers are facing.  But we are indeed staffed and have resources to be able to do patches and you will see patches for Flex.  I don't have a specific date for you because we haven't finalized everything that will be in it yet.  It doesn't make sense to do a lot of tiny patches because the overhead of regression testing a release of the software is enormous so we will do fewer, medium sized patches instead.   This is true for the Player team, the Compiler team, the SDK team, the tool team and the server team. Each of these teams might do patches on a different cycle of course depending on need.  In general, we are most conservative about changes to the Player because the risk of "injections" is highest here with software that quickly goes out to 100s of millions of people. Jack, you suggest we should have a patch in the first "6-9 months after a release".  While we don't have a final schedule in place, that is a reasonable timeframe from my perspective too.   Please don't jump to conclusions (and jump on Matt)--we don't need to rethink our strategy here, on the contrary, we seem to be in agreement.   -David SVP, Adobe From: flexcoders@yahoogroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Jack Caldwell Sent: Wednesday, August 30, 2006 3:18 PM To: flexcoders@yahoogroups.com Subject: RE: [flexcoders] Flex 2 patch timeline Matt or anyone else at Adobe.   I agree that the quality of Flex Builder 2 is good . . . . very good . . . . however . . . .   I know nothing will probably change since Adobe is the big software company, and I am only a single customer(Flex Builder 2 w/charting), but this position disturbs me.   It reminds me of the construction industry when a contractor builds or remodels my house.  I have paid for the work and I find problems but the contractor is off working on another house and doesn't have the time or resources to fix the problems in a timely manner.   To be honest, I could care less about a Mac version . . . . AND I know those wanting a Mac version could care less about a Windows version.  So please no bashing from the Mac side.   It appears that Adobe has not allocated enough resources to the development team where they can have 2 groups.  As I recall, it was said on this forum, soon after Flex 2 was released the development team received new Macs to begin work on a Mac version.   Why did Adobe not already have a plan and resources in place.  This type of thing is done all the time.   While I do not expect that every single bug be issued a "release patch", it would be very nice and customer friendly to have a bug fix release plan in place and implement that plan.  Especially in the first 6-9 months of a major release.   I haven't encountered a bug that I know of.  But when I do, I will probably have spent many hours or days thinking I did not write the code right only to find out later is was a bug.  Wasted time . . . . money.   I have said this before, but I would not have a single customer if I told them I could not fix the software they purchased because I was working on another version.   I really do not understand why large software companies employ this type of bug fix and update plan.   I only hope Adobe will rethink their strategy and implementation of releasing bug fixes.   My .02 or actually $ 749 for Flex Builder 2 w/charting.   Thanks,   Jack From: flexcoders@yahoogroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Matt Chotin Sent: Wednesday, August 30, 2006 10:21 AM To: flexcoders@yahoogroups.com Subject: RE: [flexcoders] Flex 2 patch timeline Are there specific bugs you’re looking to be addressed?  Based on direct feedback as well as observation from the various public forums we’ve been pretty pleased with the quality of the release so we’ve held off on rushing out an updater while we work on things like the Mac release of Flex Builder.  Doesn’t mean we’re not fixing bugs, but we’ve decided to try to address more issues in a longer cycle rather than fewer issues quickly. If there’s a specific issue that is blocking your work use the wish form (http://www.adobe.com/go/wish) to submit it and indicate so.  There are also plenty of official support options available to help as well (http://www.adobe.com/support/programs/flex/?tab:plans=1) Matt From: [EMAIL PROTECTED]ups.com [mailto:[EMAIL PROTECTED]ups.com] On Behalf Of Adam Reynolds Sent: Wednesday, August 30, 2006 2:44 AM To: [EMAIL PROTECTED]ups.com Subject: [flexcoders] Flex 2 patch timeline Before I dive headlong into my first full Flex 2 project, can anybody from Adobe give me an update as to when/if there will be a patch for Flex 2? Adam __._,_.___ -- Flexcoders Mailing List FAQ: http://groups.yahoo.com/group/flexcoders/files/flexcodersFAQ.txt Search Archives: http://www.mail-archive.com/flexcoders%40yahoogroups.com SPONSORED LINKS Software development tool Software development Software development services Home design software Software development company YAHOO! 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