I saw rather a neat powerbook the other day and the idea of using a powerbook
appealed until I realised I wouldn't be able to have flex on my main PC and on
a Mac Powerbook with the same licence. Stick with the Dell then..
----- Original Message -----
From: Shannon Hicks
To: flexcoders@yahoogroups.com
Sent: Monday, February 05, 2007 3:36 PM
Subject: Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex
Builder 2.01 License Issue - still waiting
I'm planning on switching to a Mac in a few months... Maybe I should start
the process for switching my Flex license now, so I have it in time :)
Shan
Xavi Beumala wrote:
I'm having the same problems here! It's incredible but I've been trying to
transfer my win license to mac for the last 3 weeks, and today my trial has
finally expired! I won't get my license in less than a week so... this means I
can't work!
really bad
X.
On 2/3/07, Matt Chotin <[EMAIL PROTECTED]> wrote:
I'll look into it.
Matt
Flex PM
--------------------------------------------------------------------------
From: flexcoders@yahoogroups.com [mailto: [EMAIL PROTECTED] On Behalf Of
Chris Allen
Sent: Friday, February 02, 2007 12:46 PM
To: flexcoders@yahoogroups.com
Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex
Builder 2.01 License Issue - still waiting
To anyone at Adobe who's listening:
I'm working on a Flex2 project for Scholastic http://scholastic.com and
we are running into a wall in terms of getting our Flex Builder licenses
transfered to the Macintosh platform. We purposely bought Windows versions
knowing that it "wouldn't be a problem" to transfer the license when the Mac
version became available.
This licensing situation that we and others have experienced is
completely unacceptable. John Dowdel, do you think that you can help us out a
bit, or escalate the issue, as you did for others experiencing these problems?
Or maybe Ted Patrick, you could let others there know that this is a major
issue for people, and it should be addressed.
Here are the issues that we are currently facing:
1. In order to transfer the license you have to be the authorized
purchaser of the software and Adobe won't accept a request form the actual end
user of the license. To make it worse Adobe won't tell us who that person is.
At a rather large organization (10,000 + employees) like Scholastic, finding
this "authorized person" is really difficult to do.
2. Even if we do find the person above, we are told that the process will
take five days from the approved request before Adobe will issue the Mac
license number.
3. Currently there's no way for us to extend the trial version until this
is worked out. We either have to install the trial on another computer or just
wait it out.
It's a pitty that such a great piece of software has so many barriers and
red tape to actually use it.
Thanks very much for you attention to this issue.
-Chris
On 2/1/07, Brendan Meutzner <[EMAIL PROTECTED]> wrote:
Hi,
Transferring licenses doesn't seem to be the only issue. We've been
using a trial Mac version which just expired and I put through the order for a
Mac license online last night thinking we'd have a valid key within a few
minutes (like we did for the PC version last summer)... Not quite... it
immediately showed as pending last night, and remained that way this morning.
So after 30 minutes on hold with customer support this morning, I'm told that
the more "expensive" transactions are processed manually and that somebody
would be reviewing the details within the next 2-3 days. WTF? Since when is a
$499 FlexBuilder license expensive, and even so, why do they need to process
manually? Really really not happy this morning... especially because it's
pretty much impossible to find a "temporary" key for the Mac version (I didn't
just say that though)...
It's too bad that the fantastic relationship we have with the Adobe
engineers can't spread over to the CS department a bit...
Brendan
On 1/25/07, Tom Chiverton <[EMAIL PROTECTED] > wrote:
On Wednesday 24 January 2007 19:53, John Dowdell wrote:
> What you and Ethan describe doesn't seem acceptable to me either, but
> let me get some more information on this, and get back to the list when
> I do, good?
Sounds great.
Could you also try and find out if there are plans to just automate the
whole
process ?
It strikes me that converting license betwen platforms shouldn't really
require a human in the loop, if it's only done once.
--
Tom Chiverton
Helping to advantageously aggregate prospective experiences
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