The 3-way approach it is! That's pretty much what we have now, and I'm
happy to stick to it. As I said, I think we can present it in a way to
address Jonathan's concerns about confusion. I hope to contribute
(sporadically) over the coming week.
Paul
Jess Mitchell wrote:
Paul,
My own preference would be to show *and* do. In other words, we have
the how-to-do-it plus the how-we-did-it.
I think we're headed there. I'm copying in a thread that we had on
the list a few weeks ago about this. I think there was a 3-way
suggestion. How does that fit into what we're talking about here?
Best,
Jess
~~~~~~~~~~~~~~~~~~~~~~
Jess Mitchell
Boston, MA, USA
Project Manager / Fluid Project
[email protected] soNormal">/ w / 617.326.7753 / c / 919.599.5378
<mailto:[email protected]>
jabber: <mailto:[email protected]>[email protected]
<mailto:[email protected]>
http://www.fluidproject.org
~~~~~~~~~~~~~~~~~~~~~~
On Feb 20, 2009, at 6:24 PM, Paul Zablosky wrote:
Whether we do this or not depends on our main objective for this part
of the handbook. Do we want to present some general how-to-do-it
information, as well as how-we-did-it, or do we want to just showcase
the Fluid way?
Sounds like Allison's suggestion of the 3 approaches jives with what
Paul and Jonathon have said. I also think this is a good approach.
I also think it is an important point that you do not need to have
created personas to do a cognitive walkthrough. You need to und so
you can put yourself in their shoes as you walk through the system
(which should be the case even when doing a heuristic evaluation).
And you need to understand the tasks they will complete in the system
so you can step through through those activities and get a feel for
what their experience should be. If we've made it sound like user
studies and personas are a prerequisite than we should probably make
some changes. They make it easier to "be the user" for all the
reasons we use them in design.
-Daphne
On Feb 6, 2009, at 2:42 PM, Allison Bloodworth wrote:
Hi Paul,
I think you can perform a modified version of a cognitive
walk-through without "official" personas...perhaps using something
more like provisional personas and scenarios. The key point I think
we'd like to preserve is that you are trying to walk through the
interface from r as they complete tasks that they'd often be
performing. So maybe the answer is provide three methods: 1)
heuristic eval, 2) cognitive walkthrough, and 3) combined heuristic
eval & cognitive walkthrough--what we were originally calling the
"Fluid UX Walkthrough."
Thanks much for your help in making sure we present these things in a
way all potential users will be able to use! Feel free to ping me if
you need any help or advice.
Cheers,
Allison
On Feb 6, 2009, at 2:21 PM, Paul Zablosky wrote:
I've been struggling with this since I started working on the pages.
In reviewing the text I found tha e Fluid approach of combining the
two techniques and I didn't want to lose it. Having read Daphne's,
Allison's and Jonathan's messages, I think we must preserve the
idea, but find a way to present the techniques separately for
beginners, or those who are not ready to step up to persona
creation. At the same time we could talk about how the Fluid
project employed and recommended this way of doing things.
Paul
Allison Bloodworth wrote:
Hi there,
I had the same thoughts I read Paul's email. I feel like one of
the things we were doing that was a bit unique in Fluid was
recommending that we combine the two: the heuristic evaluation
was performed by reviewing the interface using a cognitive
walk-though. I feel like that's often what happens in practice
(at least good practice) in a heuristic evaluation. I am a big
fan of performing the techniques together myself. Would it help
to explain the two separately first, then talk about how we
combine them?
Cheers,
Allison
On Feb 5, 2009, at 3:23 PM, Daphne Ogle wrote:
I think this sounds right. The one aspect I'm not sure about is
seperating out the Heuristics from the cognitive walkthroughs. I
hadn't looked at these in quite some time and it looks like the
change has already been made so I'm not sure what it looked like
before. As I recall, we did some good work to combine these 2
activities in a way we thought would allow users to get a lot out
of them efficiently.
-Daphne
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