Charlene,
There is always a "default" and Windows should have it's own Print
Setup definition.
You may want to read <www.fmdiff.com/fm/printing.html> for details.
Winfried
www.fmdiff.com
On 02.05.2008, at 20:12, Flora, Charlene wrote:
We have two print scripts at this time that are posing problems.
The user clicks the script {transfers to label layout}, after the
print window comes up and the user clicks to print, the “Cancel
Print or Continue Script” appears and nothing is printed. The
problem is somewhat random. That is, the user will print normally
and then this message comes up. Yesterday, the user experienced the
problem. This user states all other applications’ printing have no
problems.
I logged onto the database on the user’s computer. The first
script to print worked fine. The second did the “Cancel Print or
Continue Script” and nothing printed. Two other computers going
through the same print server did not have any issues and they were
opened by the users in their username for the network and username
for the database.
The problem had occurred one day earlier this week, unknown print
form, and again this morning with a known print form different from
yesterday’s printing. This user’s computer printed labels from
FM yesterday without any problems.
This morning I logged into the database as a generic user with the
staff’s privileges and had no problems printing. My computer is at
home and is connected to the server the same as the staff at the
office for FileMaker. The users at work have a default printer that
remains constant whenever they use FileMaker. My work computer will
not maintain any default printer settings.
The FileMaker server is on MAC OS 10.4 using FM 8.5. The users all
on PCs using Windows XP and FM7; I use Windows XP and FM Developer 7.
If anyone can share what is happening, I would appreciate the help.
I am wondering if the print driver needs to be updated/replaced on
their computers and/or if there are conflicts with other applications.
Thanks
Charlene Flora
Database Developer
Division of Athletic Training/Sports Medicine
Intercollegiate Athletics
The University of Texas at Austin
Post Office Box 7399
Austin, TX 78713-7399
512.658.2257
[EMAIL PROTECTED]
