John,

You need to watch for FileMaker's port numbers on your router and forward them to your internal server.

So you would "forward" all traffic that shows up at your public IP of 75.33.118.12:5003 to your internal address at 10.37.129.2.

If you want to access the admin console you would need to do the same thing for ports 16000, 16001, and 160004.

I'm not sure if you still need UDP with server 10 (you needed to with earlier servers), so set it to allow both TCP and UDP traffic on those ports. Someone else may be able to get more specific on this.

How you do this varies from router to router, but on my LinkSys it's in the "Port Range Forward" section of the "Applications & Gaming" area. This router thinks it already knows its IP address, so it just asks for port numbers, TCP/UDP and internal addresses.

j.

On Aug 9, 2009, at 6:05 PM, John Eiseman wrote:

I'm trying desperately to get FM SERVER working on my home Mac so I can open files while at my place of employment, where we also use FM. This is a new endeavor for me and it is proving to be beyond my capability.

Server 10 is installed and is working, at least at home. Databases are installed and the admin console seems to be working OK.

The problem for me is that although I can successfully 'Open Remote' from here at home and open my files, when I try from my office where I work (not my home), I cannot.

Therefore, I suspect it is a firewall or port problem, but so far nothing I have tried has helped. And firewalls and ports are areas that I'm particularly weak in. I've used FM support up to the point where I would need to pay for specialized help. I have visited my Apple Genius and got some help using Airport Utility to set up port- forwarding on my Airport Extreme.

What I have at home:

Mac Pro running 10.5.7
AirPort Extreme (one of the original 'flying saucer' versions)
FM Advanced 10
FM Server 10 (from Technet)
a dedicated IP from my ISP
Firewall software (NetBarrier X5) setting changed to NO RESTRICTIONS [coincidentally, can anyone who uses this tell me what stronger X5 setting I can use and still have FM server work]

My questions to the group are:

1. Any idea where/what my problem might be? Anything else to try before paying FM $45? By the way, I'm not addressing the group in an attempt to avoid paying FM $45 for support. I'm perfectly willing to pay them if I think they'll solve my problem, but if the problem is not specifically an FM issue, but Airport or Mac related instead, then it's not really their problem.

2. When at home, I'm using 10.37.129.2 to successfully 'open remote.' But do I use my dedicated IP (75.33.118.12) when trying to access from elsewhere? (I've tried both without success.)

3. If you think FM Support can help, do you think I'll be able to get someone there who has FM Server experience on a Mac with Airport Extreme?

Thanks!

John Eiseman, St. Louis
http://www.safehavengardens.com




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