It's a common technique in discourse these days to impugn the intelligence of 
those we disagree with it. All sides do it frequently in the polarized world of 
political conversation in the media, but it pervades all levels of our 
existence. We cannot imagine why someone would even deign to think a particular 
way so we call them "Philistine" and even "Nazi." 

The problem lies not in their intelligence or malevolence, however, but in our 
inability to understand their motivation. If we truly understood WHY they 
wanted something a particular way we would be better prepared to show them a 
better way, as opposed to stamping our pretty little prima donna pointe-clad 
foot and demanding that they see our way as the One True way.

Then there's always the risk, to our extreme discomfort, that the other person 
might have a perspective that, upon further examination, we might find 
enlightening. 

After reflecting on this little back and forth, I am getting kind of curious as 
to why the client thinks that recovering document numbers is _essential_ to 
their business model. The answer to that question might provide clues as to 
what makes them tick. 

That just might be a GOOD thing to know.  ::-)

j.




On Dec 21, 2011, at 7:04 PM, Richard S. Russell wrote:

> 
> On 2011 Dec 21, at 17:42, Corn Walker wrote:
> 
>> On Dec 21, 2011, at 6:18 PM, Richard S. Russell wrote:
>> 
>>> As I am retired and do my database work entirely pro bono for deserving 
>>> non-profit organizations, I am not unduly constrained by the profit motive, 
>>> so I can call 'em as I sees 'em.
>> 
>> Would you not agree that it is preferable that one be charitable rather than 
>> derogatory? I see this as an opportunity both to better learn the 
>> motivations behind the request as well as educate the client about best 
>> practices in design and ways that a database system might improve upon their 
>> process. Both parties come out ahead and feeling positively about the 
>> experience rather than adversarial.
> 
> You are right as usual, Corn.
> 
> I just get frustrated at people who will hire somebody who's competent at 
> databases specifically to WORK on databases and then ignore or flout best 
> database practices as if they know better. It's as if I hired an auto 
> mechanic to fix my car (a subject about which I know nothing) and insisted 
> that he or she had to insert a particular brand of carburetor because my dad 
> always used them, utterly oblivious to the fact that modern cars don't even 
> HAVE carburetors any more.
> 
> Why hire an expert if you don't want to listen to expert advice? Heck, hire 
> your shiftless cousin Vinnie. He'll do whatever you tell him, with no 
> hifalutin backtalk, and he probably needs the money more.
> 
> = = = = = =
> Richard S. Russell
> 2642 Kendall Av. #2
> Madison WI 53705-3736
> 608+233-5640
> [email protected]
> http://richardsrussell.livejournal.com/
> 
> Sun god! Sun god! Ra, Ra, Ra!
> 


--
Jonathan Fletcher
FileMaker 9/10/11 Certified Developer

Fletcher Data Consulting
[email protected]
http://www.fletcherdata.com
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