I've been prototyping Foreman for a while now, and everything has been
working perfectly in testing. Now I've built out our production deployment
and imported content, and started trying to move hosts to the Foreman and
Katello server. When ever I run subscription-manager register, from any
host, I get 500 Internal Server Error, and the task hangs. I have to go
into the dynaflow console and skip the broken step, and resume the task to
clear locks.
I've never had this happen in any of my tests where I've built a number of
test servers to test out processes and configurations. All the test systems
were able to register clients with no issues at all. The server and client
are both fully updated RHEL 7.2 boxes, the server is
running foreman-1.12.2-1.el7.noarch and katello-3.1.0-5.el7.noarch.
The only other difference between the production and test is that I never
imported RHEL content into the test systems.
I've spent a week building out the products, repositories, content views,
etc. and would really like to recover this without having to start over,
but this is obviously a major problem!
I've googled the errors, with out finding any thing. Can anyone help me?
On the client I run:
# subscription-manager register --org="myOrg"
--activationkey="rhel-72-x86_64-production"
Task 1ac48d97-a570-4a43-9a09-b5cb0be7cf29: RestClient::InternalServerError:
500 Internal Server Error
And the production.log contains (abbreviated):
2016-09-13 15:39:15 [app] [I] Started GET "/rhsm/" for XX.XX.XX.XX at
2016-09-13 15:39:15 -0500
2016-09-13 15:39:15 [app] [I] Processing by
Katello::Api::V2::RootController#rhsm_resource_list as JSON
2016-09-13 15:39:15 [app] [I] Parameters: {"root"=>{}}
2016-09-13 15:39:15 [app] [I] Rendered
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.1.0.1/app/views/katello/api/v2/root/resource_list.json.rabl
within katello/api/v2/layouts/collection (2.4ms)
2016-09-13 15:39:15 [app] [I] Completed 200 OK in 21ms (Views: 3.8ms |
ActiveRecord: 0.0ms)
2016-09-13 15:39:15 [app] [I] Started GET "/rhsm/status" for XX.XX.XX.XX at
2016-09-13 15:39:15 -0500
2016-09-13 15:39:15 [app] [I] Processing by
Katello::Api::Rhsm::CandlepinProxiesController#server_status as JSON
2016-09-13 15:39:15 [app] [I] Completed 200 OK in 308ms (Views: 0.9ms |
ActiveRecord: 0.0ms)
2016-09-13 15:39:16 [app] [I] Started POST
"/rhsm/consumers?owner=myOrg&activation_keys=rhel-72-x86_64-production" for
XX.XX.XX.XX at 2016-09-13 15:39:16 -0500
2016-09-13 15:39:16 [app] [I] Processing by
Katello::Api::Rhsm::CandlepinProxiesController#consumer_activate as JSON
2016-09-13 15:39:16 [app] [I] Parameters: {"facts"=>"[FILTERED]",
"installedProducts"=>[{"productName"=>"Red Hat Enterprise Linux Server",
"arch"=>"x86_64", "version"=>"7.2", "productId"=>"69"}], "type"=>"system",
"name"=>"client.com", "contentTags"=>["rhel-7", "rhel-7-server"],
"owner"=>"myOrg", "activation_keys"=>"rhel-72-x86_64-production"}
2016-09-13 15:39:18 [app] [I] Import facts for 'client.example.com'
completed. Added: 0, Updated: 1, Deleted 21 facts
2016-09-13 15:39:21 [katello/pulp_rest] [E] RestClient.post
"https://foreman.example.com/pulp/api/v2/consumers/";,
"{\"id\":\"1c796228-efa5-4190-b5de-a0f7605e3074\",\"display_name\":\"client.example.com\"}",
"Accept"=>"*/*; q=0.5, application/xml", "Accept-Encoding"=>"gzip,
deflate", "Content-Length"=>"100", "accept"=>"application/json",
"content_type"=>"application/json"
| \n# => 500 InternalServerError | application/json 2551 bytes
|
2016-09-13 15:39:21 [foreman-tasks/action] [E] 500 Internal Server Error
(RestClient::InternalServerError)
|
/opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-1.8.0/lib/restclient/abstract_response.rb:74:in
`return!'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/runcible-1.7.2/lib/runcible/base.rb:79:in
`block in get_response'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-1.8.0/lib/restclient/request.rb:493:in
`call'
<snip>
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/serialized_execution.rb:77:in
`block in call_job'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:333:in
`call'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:333:in
`run_task'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:322:in
`block (3 levels) in create_worker'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:305:in
`loop'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:305:in
`block (2 levels) in create_worker'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:304:in
`catch'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:304:in
`block in create_worker'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in
`call'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in
`block in create_with_logging_context'
2016-09-13 15:39:21 [katello/cp_proxy] [E] ForemanTasks::TaskError: Task
c837e61c-90c6-4923-81ba-d4970e1249ca: RestClient::InternalServerError: 500
Internal Server Error
|
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.7.18/lib/foreman_tasks.rb:40:in
`block in sync_task'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.7.18/lib/foreman_tasks.rb:39:in
`tap'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.7.18/lib/foreman_tasks.rb:39:in
`sync_task'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.7.18/lib/foreman_tasks/triggers.rb:22:in
`sync_task'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.1.0.1/app/controllers/katello/api/rhsm/candlepin_proxies_controller.rb:224:in
`consumer_activate'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/actionpack-4.2.5.1/lib/action_controller/metal/implicit_render.rb:4:in
`send_action'
<snip>
|
/usr/share/passenger/phusion_passenger/rack/thread_handler_extension.rb:74:in
`process_request'
|
/usr/share/passenger/phusion_passenger/request_handler/thread_handler.rb:141:in
`accept_and_process_next_request'
|
/usr/share/passenger/phusion_passenger/request_handler/thread_handler.rb:109:in
`main_loop'
| /usr/share/passenger/phusion_passenger/request_handler.rb:455:in `block
(3 levels) in start_threads'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in
`call'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in
`block in create_with_logging_context'
2016-09-13 15:39:21 [app] [I] Completed 500 Internal Server Error in 5769ms
(Views: 0.4ms | ActiveRecord: 188.9ms)
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