That seems to have done it! I can register systems now.
Thank you for your help,
james
On Wednesday, September 14, 2016 at 11:16:24 AM UTC-5, jsherril wrote:
>
> On 09/14/2016 10:17 AM, James Evans wrote:
>
> I ran foreman-rake katello:reimport as that seems to be the replacement
> for the functionality of katello:reindex, restarted all katello services,
> and tried again. It's still failing. I've attached the requested log file.
>
>
> I recognize an error:
>
>
> Error opening CA Certificate /etc/pki/pulp/ca.crt
> 140466849802144:error:02001002:system library:fopen:No such file or
> directory:bss_file.c:398:fopen('/etc/pki/pulp/ca.crt','r')
> 140466849802144:error:20074002:BIO routines:FILE_CTRL:system
> lib:bss_file.c:400:
> unable to load certificate
> unable to write 'random state'
>
> can you try running:
>
> pulp-gen-ca-certificate
> katello-service restart
>
>
> -Justin
>
>
> Thanks,
>
> james
>
> On Tuesday, September 13, 2016 at 4:46:24 PM UTC-5, John Mitsch wrote:
>>
>> James,
>>
>> Try a couple things first:
>>
>> foreman-rake katello:reindex
>> systemctl restart tomcat
>>
>> then
>> 'tail -f -n 0 /var/log/candlepin/* /var/log/messages/
>> /var/log/foreman/production.log' on your machine and retry the activation
>> key.
>> Share that output with us (if its still erroring). It will be best to
>> pipe this to a file and attach it as it makes it easier to parse.
>>
>> Let me know if you have any questions.
>>
>> Thanks,
>>
>> John Mitsch
>> Red Hat Engineering
>> (860)-967-7285
>> irc: jomitsch
>>
>> On Tue, Sep 13, 2016 at 4:54 PM, James Evans <james...@suddenlink.com>
>> wrote:
>>
>>> I've been prototyping Foreman for a while now, and everything has been
>>> working perfectly in testing. Now I've built out our production deployment
>>> and imported content, and started trying to move hosts to the Foreman and
>>> Katello server. When ever I run subscription-manager register, from any
>>> host, I get 500 Internal Server Error, and the task hangs. I have to go
>>> into the dynaflow console and skip the broken step, and resume the task to
>>> clear locks.
>>>
>>> I've never had this happen in any of my tests where I've built a number
>>> of test servers to test out processes and configurations. All the test
>>> systems were able to register clients with no issues at all. The server and
>>> client are both fully updated RHEL 7.2 boxes, the server is
>>> running foreman-1.12.2-1.el7.noarch and katello-3.1.0-5.el7.noarch.
>>>
>>> The only other difference between the production and test is that I
>>> never imported RHEL content into the test systems.
>>>
>>> I've spent a week building out the products, repositories, content
>>> views, etc. and would really like to recover this without having to start
>>> over, but this is obviously a major problem!
>>>
>>> I've googled the errors, with out finding any thing. Can anyone help me?
>>>
>>> On the client I run:
>>>
>>> # subscription-manager register --org="myOrg"
>>> --activationkey="rhel-72-x86_64-production"
>>> Task 1ac48d97-a570-4a43-9a09-b5cb0be7cf29:
>>> RestClient::InternalServerError: 500 Internal Server Error
>>>
>>> And the production.log contains (abbreviated):
>>>
>>> 2016-09-13 15:39:15 [app] [I] Started GET "/rhsm/" for XX.XX.XX.XX at
>>> 2016-09-13 15:39:15 -0500
>>> 2016-09-13 15:39:15 [app] [I] Processing by
>>> Katello::Api::V2::RootController#rhsm_resource_list as JSON
>>> 2016-09-13 15:39:15 [app] [I] Parameters: {"root"=>{}}
>>> 2016-09-13 15:39:15 [app] [I] Rendered
>>> /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.1.0.1/app/views/katello/api/v2/root/resource_list.json.rabl
>>>
>>> within katello/api/v2/layouts/collection (2.4ms)
>>> 2016-09-13 15:39:15 [app] [I] Completed 200 OK in 21ms (Views: 3.8ms |
>>> ActiveRecord: 0.0ms)
>>> 2016-09-13 15:39:15 [app] [I] Started GET "/rhsm/status" for XX.XX.XX.XX
>>> at 2016-09-13 15:39:15 -0500
>>> 2016-09-13 15:39:15 [app] [I] Processing by
>>> Katello::Api::Rhsm::CandlepinProxiesController#server_status as JSON
>>> 2016-09-13 15:39:15 [app] [I] Completed 200 OK in 308ms (Views: 0.9ms |
>>> ActiveRecord: 0.0ms)
>>> 2016-09-13 15:39:16 [app] [I] Started POST
>>> "/rhsm/consumers?owner=myOrg&activation_keys=rhel-72-x86_64-production" for
>>> XX.XX.XX.XX at 2016-09-13 15:39:16 -0500
>>> 2016-09-13 15:39:16 [app] [I] Processing by
>>> Katello::Api::Rhsm::CandlepinProxiesController#consumer_activate as JSON
>>> 2016-09-13 15:39:16 [app] [I] Parameters: {"facts"=>"[FILTERED]",
>>> "installedProducts"=>[{"productName"=>"Red Hat Enterprise Linux Server",
>>> "arch"=>"x86_64", "version"=>"7.2", "productId"=>"69"}], "type"=>"system",
>>> "name"=>"client.com", "contentTags"=>["rhel-7", "rhel-7-server"],
>>> "owner"=>"myOrg", "activation_keys"=>"rhel-72-x86_64-production"}
>>> 2016-09-13 15:39:18 [app] [I] Import facts for 'client.example.com'
>>> completed. Added: 0, Updated: 1, Deleted 21 facts
>>> 2016-09-13 15:39:21 [katello/pulp_rest] [E] RestClient.post "
>>> https://foreman.example.com/pulp/api/v2/consumers/";,
>>> "{\"id\":\"1c796228-efa5-4190-b5de-a0f7605e3074\",\"display_name\":\"
>>> client.example.com\"}", "Accept"=>"*/*; q=0.5, application/xml",
>>> "Accept-Encoding"=>"gzip, deflate", "Content-Length"=>"100",
>>> "accept"=>"application/json", "content_type"=>"application/json"
>>> | \n# => 500 InternalServerError | application/json 2551 bytes
>>> |
>>> 2016-09-13 15:39:21 [foreman-tasks/action] [E] 500 Internal Server Error
>>> (RestClient::InternalServerError)
>>> |
>>> /opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-1.8.0/lib/restclient/abstract_response.rb:74:in
>>>
>>> `return!'
>>> |
>>> /opt/theforeman/tfm/root/usr/share/gems/gems/runcible-1.7.2/lib/runcible/base.rb:79:in
>>>
>>> `block in get_response'
>>> |
>>> /opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-1.8.0/lib/restclient/request.rb:493:in
>>>
>>> `call'
>>>
>>> <snip>
>>>
>>> |
>>> /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/serialized_execution.rb:77:in
>>>
>>> `block in call_job'
>>> |
>>> /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:333:in
>>>
>>> `call'
>>> |
>>> /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:333:in
>>>
>>> `run_task'
>>> |
>>> /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:322:in
>>>
>>> `block (3 levels) in create_worker'
>>> |
>>> /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:305:in
>>>
>>> `loop'
>>> |
>>> /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:305:in
>>>
>>> `block (2 levels) in create_worker'
>>> |
>>> /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:304:in
>>>
>>> `catch'
>>> |
>>> /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:304:in
>>>
>>> `block in create_worker'
>>> |
>>> /opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in
>>>
>>> `call'
>>> |
>>> /opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in
>>>
>>> `block in create_with_logging_context'
>>> 2016-09-13 15:39:21 [katello/cp_proxy] [E] ForemanTasks::TaskError: Task
>>> c837e61c-90c6-4923-81ba-d4970e1249ca: RestClient::InternalServerError: 500
>>> Internal Server Error
>>> |
>>> /opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.7.18/lib/foreman_tasks.rb:40:in
>>>
>>> `block in sync_task'
>>> |
>>> /opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.7.18/lib/foreman_tasks.rb:39:in
>>>
>>> `tap'
>>> |
>>> /opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.7.18/lib/foreman_tasks.rb:39:in
>>>
>>> `sync_task'
>>> |
>>> /opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.7.18/lib/foreman_tasks/triggers.rb:22:in
>>>
>>> `sync_task'
>>> |
>>> /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.1.0.1/app/controllers/katello/api/rhsm/candlepin_proxies_controller.rb:224:in
>>>
>>> `consumer_activate'
>>> |
>>> /opt/rh/sclo-ror42/root/usr/share/gems/gems/actionpack-4.2.5.1/lib/action_controller/metal/implicit_render.rb:4:in
>>>
>>> `send_action'
>>>
>>> <snip>
>>>
>>> |
>>> /usr/share/passenger/phusion_passenger/rack/thread_handler_extension.rb:74:in
>>>
>>> `process_request'
>>> |
>>> /usr/share/passenger/phusion_passenger/request_handler/thread_handler.rb:141:in
>>>
>>> `accept_and_process_next_request'
>>> |
>>> /usr/share/passenger/phusion_passenger/request_handler/thread_handler.rb:109:in
>>>
>>> `main_loop'
>>> | /usr/share/passenger/phusion_passenger/request_handler.rb:455:in
>>> `block (3 levels) in start_threads'
>>> |
>>> /opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in
>>>
>>> `call'
>>> |
>>> /opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in
>>>
>>> `block in create_with_logging_context'
>>> 2016-09-13 15:39:21 [app] [I] Completed 500 Internal Server Error in
>>> 5769ms (Views: 0.4ms | ActiveRecord: 188.9ms)
>>>
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>>
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