I agree. One of the strengths of the fossil ticketing system is it's integration with the scm history, which is not what you would not want for a customer-facing ticketing systems. I suggest using one of the other support management systems for that and keep fossil for internal, development use.
Cheers, Steve On Thu, 17 Nov 2011 21:41:23 -0500, Tomek Kott wrote: > If we have granular permissions for tickets, then we should probably also have it for the wiki (view attachments, view history), we should also separate attach and delete for wiki and tickets, and maybe even throw in permissions related to the timeline and files (such as view newest view hitsory, view patch, view diff) and maybe even download zip instead of tar file. Don't forget about tags and even open and closed names. You could EVEN create permissions for each artifact! That would just be easier, because you wouldn't need to worry about the type. > > OR > > We could realize that to do this properly would require a good CMS, which fossil is not, and keep it simple. > > As you can imagine, my vote's for the latter. > > Tomek > > On Thu, Nov 17, 2011 at 8:17 PM, Ron Wilson wrote: > >> On Thu, Nov 17, 2011 at 6:56 PM, Remigiusz Modrzejewski >> wrote: >> > >> > On Nov 17, 2011, at 6:28 PM, Stephan Beal wrote: >>>> Fossil doesn't offer that level of granularity. >> > >> > But it should have, as this seems to be a really reasonable (and perfectly doable) thing to have. Thus I open a ticket (sorry, not time to donate for it): >> > https://fossil-scm.org/index.html/tktview/620506c3b211ff839d11230a6e2a31128de94bf4 [2] >> >> As I posted earlier, this could be done in TH1. >> >> _______________________________________________ >> fossil-users mailing list >> fossil-users@lists.fossil-scm.org [3] >> http://lists.fossil-scm.org:8080/cgi-bin/mailman/listinfo/fossil-users [4] Links: ------ [1] mailto:l...@maxnet.org.pl [2] https://fossil-scm.org/index.html/tktview/620506c3b211ff839d11230a6e2a31128de94bf4 [3] mailto:fossil-users@lists.fossil-scm.org [4] http://lists.fossil-scm.org:8080/cgi-bin/mailman/listinfo/fossil-users [5] mailto:ronw.m...@gmail.com
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