To all Framers everywhere: When you post technical problems like this, you'll get the fastest, most accurate, and most useful response when you add in these points of information:
- Which type and version of OS you're on (ie Windows XP Pro, SP 2) - Your hardware details (Computer maker and model, amount of RAM, type of video card, type of monitor) - Your network details including connection type and provider (ie DSL from SBC) - Version of software you're using (which Thomas has dutifully provided!) - *Detailed* steps you use to duplicate the problem. - How long the problem has been occurring. Here, Thomas does not say if this has always happened or just started. - Does it occur with other software? In the modern world, it also helps to note what type of monitor you're using, and if you're using any fancy hardware such as a KVM switch (a hardware device that lets you share a keyboard, video display, and mouse between two or more computers). To Thomas: In this case, I am curious to know if you are using a KVM switch, particularly one that is connecting two computers that use DVI. I have seen a similar phenomenon in my home setup, which I attribute to my inexpensive and therefore somewhat flaky KVM switch. I am supporting two Windows XP Pro computers, one a homebuilt with a powerful video card using full DVI, and the other my work Lenovo laptop (through a docking station) also using DVI. If you are using a KVM switch, try disconnecting it and routing your monitor directly to the computer on which you're running FM. See if that fixes the problem. If it does, it's a switch problem. Also, please write back to tell us if this behavior occurs in any other software. Joe On Thu, Feb 26, 2009 at 6:26 AM, Thomas Scalise < thomas.scal...@crossmatch.com> wrote: > Esteemed colleagues, > > > > I am using FrameMaker 8.0 p273. The program seems very jittery. It flashes > at me from time to time, and the screen will occasionally go white when I > click and drag an item. The screen-going-white behavior also occurs when I > "Save as..." to create a PDF. It seems to be working okay other than these > little tics. But, they raise a concern on my mind that something isn't right > and may rise up at an inopportune moment to bite me in the butt. > > > > Has anyone else seen this behavior? > > > > Tom Scalise > > Manager, Information Development > > Cross Match Technologies, Inc > > 561-622-5416 > > thomas.scal...@crossmatch.com <mailto:thomas.scal...@crossmatch.com> > > > > "I've been told one should have a goal. Mine is to live forever. So far, so > good." > > > > Mir ist erzählt worden, dass jeder ein Ziel haben sollte. Meins ist, ewig > zu leben. So weit, so gut. > > > > On m'a dit que chacun devrait avoir un but. Le mien est de vivre pour > toujours. Jusqu'ici tout va bien... > > > > > This e-mail message from Cross Match Technologies, Inc. is intended only > for the individual or entity to which it is addressed. > This e-mail may contain information that is privileged, confidential and > exempt from disclosure under applicable law. > If you are not the intended recipient, you are hereby notified that any > dissemination, distribution or copying of this communication is strictly > prohibited. > If you received this e-mail by accident, please notify the sender > immediately and destroy this e-mail and all copies of it. > > _______________________________________________ > > > You are currently subscribed to Framers as jma...@jmalin.com. > > Send list messages to fram...@lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscr...@lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/jmalin%40jmalin.com > > Send administrative questions to listad...@frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > > _______________________________________________ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.