Sorry, guys. I don't know why the line breaks vanished!
sharon Sharon Burton 951-369-8590 IM: sharonvbur...@yahoo.com Blog: madcapsoftware.wordpress.com -----Original Message----- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Sharon Burton Sent: Sunday, May 17, 2009 5:43 PM To: 'Richard Melanson'; 'Avraham Makeler'; framers@lists.frameusers.com Subject: RE: Procedure How to Write a Manual! This is easy. 14 steps: 1. Identify the audience 2. Identify the information needs of that audience (job aids, user guides, and so on) 3. Identify the tasks the audience needs to do 4. Identify the supporting info the audience needs to do those tasks 5. Identify the best way to deliver the information (PDF, help, others) 6. Create a plan that layout all this information 7. Assign time estimates to the plan 8. Decide what can be cut due to time limitations 9. Start creating the information, adapting to the changing product 10. Review by others 11. Make the review changes 12. Build "gold" candidates 13. Deliver the finals 14. Archive the finals, including all planning information Of course, these steps include a lot of embedded steps and domain knowledge in our field. But these are the steps. sharon Sharon Burton 951-369-8590 IM: sharonvbur...@yahoo.com Blog: madcapsoftware.wordpress.com _______________________________________________ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
