> -----Original Message----- > From: framers-boun...@lists.frameusers.com > [mailto:framers-boun...@lists.frameusers.com] On Behalf Of > Sharon Burton > > This is easy. 14 steps: > > 1. Identify the audience > 2. Identify the information needs of that audience (job aids, > user guides, and so on) 3. Identify the tasks the audience > needs to do 4. Identify the supporting info the audience > needs to do those tasks 5. Identify the best way to deliver > the information (PDF, help, others) 6. Create a plan that > layout all this information 7. Assign time estimates to the > plan 8. Decide what can be cut due to time limitations 9. > Start creating the information, adapting to the changing > product 10. Review by others 11. Make the review changes 12. > Build "gold" candidates 13. Deliver the finals 14. Archive > the finals, including all planning information > > Of course, these steps include a lot of embedded steps and > domain knowledge in our field. But these are the steps.
I think you skipped something important: 1. Hire a tech writer. Bob "Let what comes, come, Let what goes, go, Find out what remains." Sri Ramana Maharshi _______________________________________________ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.